@RAJU2529 thank you for your quick help :) If it's going to be too much work, I'm probably just going to shred the whole unit, but I think we could get a few bucks out of them if we sell them, and I'd rather not landfill the whole thing. list disk That said, the Surface Eraser bootable USB can be prepared on any Windows running PC. insert USB 4gb pendrive into usb port. Thanks for the assist. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. @RAJU2529 Thanks. Surface Devices Learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface. There are plenty of applications around to securely erase data from Windows PCs. This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. If after doing enough test to prove that the SSD has failed then it is fixable by replacing it if you are so inclined. restart the windows to check disk automatically , once completed restart the windows . When the Congratulations screen is displayed, you can eject and remove the thumb drive. boot the Windows into safe mode and then try to bootable usb media. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. You must accept the license terms to continue. @Syson032 and @masterddon, I created a new version 3.48.139.0 iso file suitable for x64 (for 2021+ devices only) and I uploaded it to Onedrive storage and Google Drive storage. b. Here is the downloadable bootable .iso link google drive Select device architecture"::: Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. This version lists it as v3.7.137.0 -- The change log on the info page https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser only goes to 3.2.78.0 what happened in between those versions? If I don't get this resolved soon, I'm just going to send in this Surface Go. Turn off your Surface. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. Does my Surface use removable media to store data? and our Figure 5. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Can I remove it, or can I have Microsoft remove it and send it to me to ensure I always maintain ownership of the data? Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Well occasionally send you account related emails. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. :::image type="content" source="images/microsoft-surface-data-eraser/fig2-continue.png" alt-text="Figure 2. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. See Recovery options in Windows 10 for more information. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. Confirm USB drive of at least 4 GB is connected. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. Have you To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). exit, for windows 64bit os, open the folder "C:\Program Files\Microsoft Surface Data Eraser\Resources" My Surface wont turn on. Diskpart doesn't lend much help unless there's a command I'm missing - list disk shows nothing. When a Surface device is returned to a Microsoft Service Center it goes through a data wipe process to ensure that the devices data is erased. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. Begin the Microsoft Surface Data Eraser tool"::: Note The image and deployment tools that are used must be based on the Windows 10, version 1703 (Spring Creators) update or a later Windows 10 update. Microsoft doesnt have physical destruction capabilities. @DanRev0519 . But you want to create iso file correct . Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. Microsoft doesnt have notification capabilities at this time. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. If you need to back up your data before service, you can connect with one of our Surface advocates to learn about other options for backing up your data. @DanRev0519 . For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. download below file and then extract the file The drive you select will be formatted and any existing data on this drive will be lost. download the iso file and write on a USB pen drive. You can also download a recovery image for your sp4 to a usb and reinstall windows 10 pro. Select the USB drive by clicking the radio button next to it and then click the Start button to begin preparing Surface Data Eraser bootable USB. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. I tried using bootable USB but i get an error message that 'there is a problem recovering your PC'. Step 2: Next, you need to prepare the Surface device to boot from USB. If I need to send my Surface in for service, what should I do to ensure the privacy of my data before sending in my Surface device? Decommission a Surface device from corporate or organizational use. Just strange that all 3 computers do the same thing. Back in the day I used DBAN, bit haven't had to do this in ages. Here is the downloadable bootable .iso link google drive We have gone through our first lifecycle of Surfaces in our environment and removing he drives before disposal is not that simple of a proposition. I don't think anything crucially private or important is on it. How to create a Microsoft Surface Data Eraser USB stick, How to use a Microsoft Surface Data Eraser USB stick, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. The download size is about 360 MB. Can I ask you for a quick explanation/guide on how you created the image (be it Windows or Linux). I severely leaning towards bad drive, unless anyone else has any ideas. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of the Surface Data Eraser tool. When the Congratulations screen is displayed, you can eject and remove the thumb drive. https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, @DanRev0519 . I had him immediately turn off the computer and get it to me. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. Complete the Microsoft Surface Data Eraser USB creation process. and rerty it. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Tap and hold or right-click on the USB drive and choose Format. Step 1: Connect the bootable USB containing Surface Data Eraser to your Surface device. Have a question about this project? Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. I am done troubleshooting this Microsoft utility that should've just worked. Accept or decline the software license terms by typing Accept or Decline. https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, for older devices 2020 year and earlier onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, @Syson032 , reply to me , iso file is worked or not. Just fails after 5% bar, devices/surface/microsoft-surface-data-eraser.md, https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser, https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, https://github.com/notifications/unsubscribe-auth/A7HLH7T73IZFJES45XR455DXCU5F7ANCNFSM4HZO5FEQ, Version Independent ID: 725c2d4a-5397-6c67-7605-93a8cd40cf08. Does anyone know of the download location for the driver? Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. [LOG[################################################]LOG]!>
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