It was amazing! Entertainment nightly without having to leave the hotel. The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. DonJulio 70 is available at some locations for DC members, but we encountered being told we had to pay $10 for that in some places in the resort and for sure in L18. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. Winged eyeliner is a science, and low lighting was not my friend. Claim your listing for free to respond to reviews, update your profile and much more. It took an hour to get to us, and my omelet and my friend's french toast was cold by the time the food arrived. The Good: Beautiful hotel. However, they were serving drinks (a pink fruity drink that was very good) while we were in line and there's a clear view of the beach out the glass windows at the back of the lobby, so we didn't mind the wait. If you come from elsewhere in the world, you might think this is the greatest place you have ever been (we know because we met Europeans who thought this way). Food and drinks were very good and the hotel is beautiful. Royalton CHIC Cancun offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. We didnt eat at the Mexican Agave restaurant. CHIC Regards! The views are gorgeous all of them. When you pull in, someone at the gate asks for the name associated with your reservation before letting you through. I hope to return soon!More, Dear odysuarezThank you for taking the time to write your review of our property on TripAdvisor and be a reference to future guests, your comments are very much valued. Good time has potential to become amazing. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. This is one other reason we picked Royalton was because of the food, and this resort didn't disappoint food wise. Dual sinks with plenty of space to spread all your stuff out, round face mirror, the shampoo, conditioner, shower gel is awesome no need to bring your own (though I do recommend good condition packets they are easy to pack and with the chlorine and salt water are of great benefit and your hair will thank you). Thank you for your preference and visit to our Resort.Luxury RegardsJorge CastroGeneral Manager. Tantalizing flavors, distinctive indulgences, and stylish social spaces await your discovery in our upscale restaurants and bars. It did seem like the hotel was a bit understaffed. Otherwise, the stay was not what I had hoped. When it comes to nightlife, the vibe matters. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 - Rooftop Cabana Lounge. The closet held a safe and a steamer. We hope to see you back at the Royalton Chic for another fun and memorable stay in the future! Bathroom no tub I am probably the only one to miss that as I love my baths, but the large rain shower with hand held makes up for it, and a sitting area if needed. We went to this restaurant in the Punta Cana resort and were excited to try Cancun's. We also could order bottles, we got a rum, some got Grey Goose, others champagne. This is another example of this resort not being a great option for those who are looking for a more relaxed vacation setting. Bars- Lobby bar Always good and friendly service, drinks were plentiful and as strong as you liked them. Nice large closet with a nice steamer, end tables with built in USB ports for chargers, nice large TV with sound bar, dresser drawers nice sized. Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have any great views? You could even book excursions or spa treatments. During normal operations, it was easy to picture the resort as a party haven for tourists who wanted to let loose and enjoy a slice of exciting nightlife without wandering too far from the resort. Rather than room keys, we were given bracelets that had a small, flat fob that gave us access to our rooms and all of the restaurants throughout the resort. There is a scale (for weighing luggage, or that is all I used it for). Can't wait to come back and will definitely recommend to all family and friends. Thank you again for your review and we hope to welcome you back in the future CHIC Regards! My issue was nobody would allow us to make reservations since our butler had to do it. The Royalton Chic is situated in the heart of the hotel zone in Cancun which can be a benefit or a disadvantage depending on what type of vibe you're going for during your stay. With this in mind, I'd consider booking your stay through the Chase Ultimate Rewards portal if you plan to stay at the resort in the near future. Coffee shop and ice cream we all tried it ordered iced coffee from there and tried the ice cream and cookies and little sandwiches, nice little option. It sounds like you felt very welcomed and comfortable during your stay, which is what every guest hopes for. Royalton CHIC Cancun offers guests an exclusive vacation experience with an upgrade to Diamond Club. Another benefit to the hotel zone is the stretch of sandy beaches. If you want sun head to the roof top you are diamond and have free access and there is plenty of it. We will definitely be coming back! There is a spa at the resort, but it's hard to find. You'll earn 15 elite night credits each calendar year, and receive automatic Gold elite status. The bathroom had a double vanity but only outlets on one side (which was annoying when it came time to do our hair for dinner). Day 4 we found out we could utilize the spa pools as a DC member and did so that AM before our flight. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. We feel very proud to acknowledge you feel so enthusiastic about your recent vacation at our premises and we hope this will not be your last visit. Room service took an hour to get to our room, and one person had to man multiple stations at the buffet. We were high enough up that I would have normally liked to keep the curtains open to wake up to natural light, but that wasn't possible. Speaking of room service, you could place an order from the TV. And while there is certainly a lot of beach to enjoy, those who aren't interested in the party scene might want to check out a resort outside of the hotel zone. The drinks are very watered down. Our premium level of service offer additional experiences like butler service, access to exclusive areas, premium drinks, among others in order to create a diferent vacation moment. Kevin brought my bags up very quickly and My butlers Maria & Axel were very professional and welcoming. Another small irritation is that there was only one outlet and one USB plug-in between the two beds. It's also great to hear that you enjoyed the food and drinks and found the hotel to be beautiful. The CHIC Suites Resort and Spa is Royalton's newest All-Inclusive in Cancun. Its not a crowded pool. The shower was spacious and came with two shower heads a rain shower head and a detachable wall-mounted hand-held shower head. Our dining restaurants, bars and buffet are included in your all inclusive package, with the exception of the Culinary Experience or Level 18 restaurant. All Rights Reserved. Plus, your own feed of TPG content. Had to keep asking to replace whatever we had consumed from. Bottom Line. Whether unwinding on our private white-sand beach or dancing with CHIC Angels at our Rooftop Cabana Lounge pool party, Royalton CHIC Cancun is where you can Party Your Way in the glimmering heart of downtown Cancun. Best regards, Luis Quintero, Royalton Chic Cancun, Hotels near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Features, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Pool, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Rooms, Adults Only and Adult Friendly Resorts Cancun, Hotels with Complimentary Breakfast in Cancun, Hotels near (PCM) Playa Del Carmen Airport. Our, All-In Luxury experiences and exceptional locations make our resorts award-. Are any cleaning services offered at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Also, I regret to read in your comment that we did not meet your expectations at certain points of your stay at the Resort. We hope to receive you again for another memorable vacation.Luxury RegardsJorge Castro General Manager, This is the version of our website addressed to speakers of English in the United States. Related: Mistakes to avoid at all-inclusive resorts. Like most hotels and resorts, they do require you to have a card on file for incidentals. The Royalton Riviera Cancun is celebrating its one-year anniversary this week. Tripadvisor Travel . Hennessy cognac is available to DC members in the resort but when you order that on L18 you have to pay $10 bucks. We did get a surprise performance mid-meal from a belly dancer. There is a rooftop pool area available to all guests, though the cabanas, food and alcoholic drinks ordered from the rooftop cost extra. Not to mention impeccable service from our server Ernesto! Your room key is your resort bracelet best invention ever, we knew this about Royalton as most of us have stayed in other Royalton Resorts in Dominican (Chic) and Rivera Maya (Royalton Riveria Cancun). Emmanuel was our butler, very nice guy and was on top of whatever we needed. Royalton Chic Punta Cana, an Autograph Collection All-Inclusive Resort & Casino (Dominican Republic). ON our final night we came back to a cognac bottle in our room which was an attempt to makeup, but It would've been nice earlier on during the stay, and unfortunately, it was unopened by us. Luis, our butler, was fantastic! He got some tidbits of our problems and made it a point to make sure our last dinner was terrific, and it was. Thank you for sharing your experience at the Royalton Chic. We were shown around the resort by Erik who turned out to be the dream butler, highly recommend him to all, he took care of us from day one throughout the rest of our stay, checking on us daily, made all the reservations for our dinners that first day and followed through with any changes that we needed made. Wishes for Management: Elevators take entirely too long! The city's infamous hotel zone is home to a number of resorts that cater to just about every type of traveler. Arrival Where was our alcoholic celebration drink? Nice variety and they will restock daily with what you ask for. Lows:I initially booked through Royalton direct and thought I had DC. Receive 1 Free Night Award every year after your Card renewal month. Yes, free parking is available to guests. Also the rest of the staff was so lovely and helpful at all times. Ill start with the positive people that made our stay so much better - our butler Alec was super nice, attentive and helpful every day! We will be sure to pass along your kind words to them and the rest of our team, including Alejandro, Levi, and Omar. JorgeCastroRCUN, Manager at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, responded to this review, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. If being a butler is a promotion, this guy needs it ASAP. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. Staff was attentive without being overbearing in most cases. Every indulgent detail was designed to enhance your stay, from the Royalton Signature rain shower and USB charging stations to the oversize TVs with satellite. Of course, there is a downside to being smack in the middle of the busiest tourist zone in Cancun. the minibar because they did not do it on their own. international destinations U.S. citizens can visit, negative test to reenter the United States, Why all-inclusive resorts are more attractive than ever following the pandemic, Cancun essentials: Everything you need to plan the perfect Mexico getaway, The ultimate guide to tipping while traveling, Mistakes to avoid at all-inclusive resorts, Do Not Sell or Share My Personal Information. The amount of effort the animation team puts into entertaining the guests is amazing. The servers at the pool are lovely - special thanks to Levi and Omar for taking care of us so nicely. Yes, dry cleaning and laundry service are offered to guests. Mornings find new meaning when you awaken in our signature, handcrafted DreamBed. My spouse and I stayed at this resort the past week and I would say I have no complaints besides I wish I couldve stayed longer! There are benches under the sinks to also put stuff. If you're looking for exciting nightlife and a more tourist-focused experience, the hotel zone is a great place to be. I hope you can visit us again soon and we can change your perspective.Luxury regardsJorge CastroGeneral Manager. . We moved rooms after the first night because it smelled like mold and I think I saw mold spots on the mattress. Not sure about service because we didnt hang out there much. Opened in December of 2014, this adult-only property is quickly becoming one of Punta Cana's most sought-after spots, thanks to its ultra-modern rooms, varied on-site dining options, and beautiful pool and beach . Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Diamond Club. Then I feel like we got the crap room with king bed. Their gym would be a nice gym for at home but for a resort it is amazing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All taxes and fees were included (with the exception of a small environmental tax that added less than $3 total to the overall bill), which means no pesky resort fee tacked on at checkout. Which popular attractions are close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? With four different check-in counters available, we still had to wait about 10 minutes for someone to be able to get us checked in. I saw a few butlers going above and beyond for their guests. Having a butler is easier since you can tell them what you want to do and they confirm everything for you. more. It's especially gratifying to hear that the service was impeccable and that Emmanuel, your butler, was so attentive and accommodating. Everyone was friendly, and wore masks inside the resort. They even hand-made the tortillas as we ordered. Tripadvisor performs checks on reviews. Floors: 16. See more questions & answers about this hotel from the Tripadvisor community. Order doubles for every cocktail. Wish I had names to give, you can see they cared.Food for being an all-inclusive resort is delicious! Laura, Erik, and Keno. Erick took us around to the 1st floor bar, shops, sitting areas inside and outside. Take in the breathtaking views of the impossibly beautiful Caribbean or mesmerizing sunsets over the Nichupt Lagoon from your stylish suite, then set out for an effervescent adventure in lively Mexico. The view walking to the reception area was beautiful. Beautifully Built and amazing staff thats willing to go above and beyond for your satisfaction. 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. Be sure to ask for Ricardo & Ernesto breakfast time because they will definitely take care of you. Dear 777leatherThank you for sharing your comments about the vacation stay at our Resort! You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! Ask trinprincess about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask Abraham R about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask christineb1201 about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Jonathan was very professional and was constantly checking on us to ensure we had the best experience. Alba, I cannot thank you enough for everything. I personally use a steamer at home for most of my clothes, so I didn't mind the lack of iron and ironing board. internal & external communication, staffing, and inventory. Great check in experience with Alejandro. If youre interested in the spa be sure to reach out to Emilio for better deals and request Lily as your masseuse they took great care of me and the spa also offers a steam room/sauna. Nothing but good things to say here :) Overall aside from the issues, I made sure to have a good time and I know 100% other guests had an amazing time. There was a DJ playing music from a large platform right at the doorway, which took away from the otherwise gorgeous lobby, in my opinion. Offer ends 5/3/23. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. They had engaging entertainment each night and the vegas-ish rooftop party vibe was just as described. I have shared your words with the corresponding department. Terrible conditions for relaxing, so I avoided the room. He even brought me iced coffee most mornings. The beach cabana also had good food and service although I cant remember our server name unfortunatelyMy spouse and I stayed at this resort the past week and I would say I have no complaints besides I wish I couldve stayed longer! Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. Overall great trip and I will be back to enjoy a longer stay. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. The TV was also where we found most of the information about the resort, including which restaurants were available, the fitness schedule and more. While there are typically nightly events that occur, the rooftop was pretty empty both nights of our stay. Our room was cleaned every day, and it actually smelled good. We were hungry by this time, so we headed to the buffet lunch. Call. But room service is available 24-7, so we were never without anything we needed. Our room had a balcony that overlooked an outdoor entertainment venue for the hotel. My boyfriend and I booked our cabanas and bought our bottles of Moet at L18 which were fine, but it would've been easier the butler locked it in. We wanted to try out one nearby local restaurant while we were out for an excursion, so we asked the concierge for recommendations. Plus, they were out of things at some bars and all fruit garnishes were dirty. Restaurants If you have a large group like we did, they split us up 10 and 4 but still served us family style, so they brought us out different appetizers and entrees, instead of us getting to select, it was that way at Italian Grazie, Asian Jade and Roof Top Level 18. You can confirm 100% you are getting DC and they usually offer other perks. Related: Cancun essentials: Everything you need to plan the perfect Mexico getaway. We hope to receive you again very soon.Luxury RegardsJorge CastroGeneral Manager, Nice hotelvery clean. It was crowded and the seats were uncomfortable. We had some that had king beds and some that had two queens both rooms were pretty much the same. But for heaver fabrics that need more than a small hand-held steamer for wrinkle remover, that could be an issue. We gathered most information from other butlers. Restaurants: The one dinner we were able to eat at a restaurant (DC reception booked after finding out we didn't meet butlers) was at Jade the Asian restaurant. We spend a few days on the roof and loved the music and the vibe up there, more party less relaxing. Related: Why all-inclusive resorts are more attractive than ever following the pandemic. Tasty and decadent deliveries can be brought to you anytime you like, day or night. I booked a luxury junior suite with a sunset view, which is the standard room. Sports bar DJ here a couple of nights and they were great at getting the crowd involved, service here could be a little slow, but order 2 drinks at a time, all you have is time so just enjoy or walk out and get a drink from the martini bar. Which room amenities are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Each received opinion is very important to be able to offer a better service. We both got Diamond Club and used the butler service almost daily to make restaurant reservations and to get general information about the resort and the surrounding touristy sites, such as Isla Mujeres and dining places nearby. Considering we were in the middle of the hotel zone, I'm shocked that we were unable to get any local recommendations (we were looking for local fare, but at the very least, I figured we'd get pointed toward Senor Frogs or Coco-Bongo). For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Sink your toes into the soft sand and enjoy a delectable meal accompanied by warm tropical breezes, views to the horizon, and the perfect company. You get a three-course meal: a starter, sushi and a main dish. The rooftop pool is ok, but I've been to much better ones (make sure you know the rules before you go up there (like what's free, what's not, where to sit, etc..) Overall, a smooth stay, aside from a few hiccups during check-in. Laura checked on her daily she was her butler, highly recommend her as well.
What Role Does Daisy Play In Gatsby's Downfall,
Rapids Water Park Food Menu,
Vertical Heterophoria Exercises,
Caroline Rupert Married,
Articles W