Same problem. They rust near the bleach cup probably because your not suppose to use bleach in a bleach cup right ??? I called a local LG rep, who never showed up. According to the LG washing machine class action, the rust is not only an eyesore, it can destroy clothing put into the washer for cleaning. I cant afford to buy another machine. Id also like to participate in the class action suit. For the price I spent on this washer, I am floored that this is happening. UPDATE: The LG Washer class action lawsuit was dismissed on June 20, 2019. Figures! For information on deleting the cookies, please consult your browsers help function. A low end model runs between $800-$1,000. The LG WT7900HBA is part of the Washing Machines test program at Consumer Reports. It is not right that the company should be able to dismiss a claim as consumer error when the same thing is happening in different households around the country that is NOT consumer error, that is a faulty machine (a defect from the company something that a company that stands by their name would take care of!!). Not just bleach dispenser. What a pile of friggen BS! My washer is now completely in operatable because the metal has corroded and the cap no longer fits. They were no help whatsoever. Were done. I thought they were reputable but the last 4 appliances I bought using their recommendation were junk. Here I am 3 years later with the same issue. I wish everyone the best of luck with their issue and hope I can get mine resolved quickly. My LG washer has a rust problem in the bleach dispenser area as well. Dont purchase an LG Washer. Im sure it started earlier, but hadnt grown out beyond the bleach dispenser until the 3rd year. Please keep me posted if another class action suit for Rust on Top Load washers gets revitalized. The rust is spreading to the inside of my washing machine. How disappointing! Lots of my clothes have been damaged due to the rust spots. This machine has been staining my whites forever. All Rights Reserved. Was told on my last conversation that the issue was being escalated and someone would call me back within 3-5 business days. We were just thinking of trying to do something about all the rust around bleach dispenser. I have to vaccuum the inside before washing a load. How can I join the class action lawsuit? 1-877-465-6937 for Sales and Product Assistance. I dont use bleach. I actually had a kitchen aid 18 years and never rusted near the bleach cup. Our washer isnt just rusted, it is perforated through the top. This is not a part that can be replaced, unless they replace the entire top part of the washer, if that is even possible. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! And to say that its the owners fault for not drying out the bleach cup area properly is ridiculous! We swap tops out when the rust starts again. They say its lack of taking care of the product if I could take pictures of our machine and attach to this post I would , besides the rust issue this machine looks brand new. I am sure LG knows this is a Quality Issue. Have you heard anything? What a messand the particles get into the clothes. If anything ever dripped or accidentally splashed I immediately wiped it and dried the area. Not the consumers.we bought ours in 2012. I own 2 of these rust buckets. In this Class Action Law Suit the company stood their ground that essentially consumers were stupid as if we didnt read the instructions that said not over fill, only use liquid bleach and make sure to wipe off bleach if it comes in contact with the washers paint. The water outlet started rusting at about the two year mark and progressively worsened. I cant believe they havent recalled it and the class action suit was dismissed. My last washing machine had the same problem, it was a different brand. Im sick to know this and its non-returnable. Company does not always pay the repair company for labor. You cant get the rust marks out! We have to replace the machine. You will be purchasing a new one in few years because its rusted!! Works great except for the rust. I purchased the Lg washer on 2013 and the machine is rusted around the bleach dispenser area, the clothes are coming out with musty smell. I now have a hole adjacent to the dispenser. expected to be mailed out. All around the bleach tray has rusted and the white paint is chipping off. I cant believe that the class action suit was dismissed. I wish I could the post the photos. LG WASHER Rusting out on me since 2013its so deteriorated with rust that its dropping chuncks of rusted metal in my WASH! If they dont fix it, well be steering away from LG. LG knows about this issue with their top Loaders i have had my unit since 2012 and have been dealing with them to get mines repaired and they wait until your unit is out of warranty and they know that once it is out of warranty they are not going to repair it but i was told by the tech that came out to my home that LG has since revised the material that they were making surrounding the bleach dispenser because they know that it is a known issue!!! OUrs rusted also, we called LG a year after purchase. We also bought the matching dryer and lg double door freezer and double wide refrigerator because we were happy with 4 models of lg cellphones. Machine is less than 2 years old and rusted out. Our high priced refrigerator has also given us horrible trouble with the ice maker. The price of the washer was 929 with tax. Had nothing but problems with this washer from day 1 and now it is completely broken. Already replaced our dishwasher with a Bosch. I ran my hand along the bottom of the top and could feel a thick layer of rust and pulled back orange fingers! NO! How can they keep telling people that when they have so many complaints of the exact same thing? Samsung has received 733 reports of washing machines vibrating excessively or the top detaching from the machine's chassis, according to the CPSC recall notice. I have the same issue with my LG Waveforce Top Loading Washer (Model #WT5101HV). Not a chance! I find using a very mild laundry detergent (I use Earth Breeze) helps and it seems hot water makes it worse. I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. Same problem, same complaint, same RUST, same LG response: improper use, improper care, using bleach (come on, isnt that what it is for?? Bought it October, 2014. Plus warranty. I have done every thing I know to stop it. So you as the consumer dont purchase an LG !! Please add me to any list with info about future suits.. By the way, the set I replaced was a Sears top of the line model and I had the blistering, rust etc. Now, after only 5 years, my washing machine is leaking water because of the enormous rusting .actually pieces of rust are coming into my washing machine now. The rust falls into my laundry and I have little orange stains everywhere. It is shameful that the class action was dismissed! This is obviously an example of poor design and quality. Has anyone been successful in getting LG to replace or repair the issue. Especially since its supposed to be stainless steel! It is ruining our clothes. Click Change Settings if you want to tailor the use of your cookies. Heres some facts. Washing Machine Rusting. The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. Why dont they stand behind their product? I will never buy another LG product again. Called lg and they said since it wasnt still under they wouldnt be able to help. Thank you. These washers should be built for everyday water and bleach use. I have the LG top loader, which is rusted around the bleach dispenser, which I had to shut off because it was causing my washer to leak water on the floor. settlement administrator or your attorney for any updates regarding I hope LG has to make good on this and the Courts can do something to help the people from getting ripped off. Our clothes have rust marks on them and I worry EVERYTIME I need to wash my clothes. I have the same problem with my washing machine but my dryer is messed up as well. At least their customer service acknowledges you. drug injury lawsuits and product liability lawsuits. I like my machine, but for sure wont purchase this brand again. Any advice?? I did a tub cleaning and noticed black particles in the water. HOPE THIS HELPS YOU ALL. Rust was surface-only at beginning and appeared to the right of the Dispenser box. Now LG says it is out of warranty and too bad. The washing machines have mid-controls or rear-controls. How can this not be due to poor design and/or materials used a class action suit? So dissatisfied. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. Another reliable way to get rid of rust is white vinegar. The only way to stops these crooks is to hit them in their pocket books and not ours. I always bought Sears washers in the past (Whirlpool) and never had this problem. Or have you had any results getting LG to replace the tops? Rust is all through my clothes. LG gave undertakings to the Australian Competition and Consumer Commission (ACCC) to provide appropriate corrective notices and upgrade and maintain its trade practices compliance program. People laugh at me when I wear my shirts and other clothes that I somehow still have since I was in high school. We are 72 years old and take excellent care of our home and appliances. They ignore my emails, or say that they cannot help me. 1-844-569-4776 for ProServices Desk. The propensity for rusting on our top loading LG washer is such that we have an extra top for it. The first time I pulled the tray out a huge chunk of metal broke off of it. How do I join the class? I have the same issues for quite a long time now myself. That got me nowhere. My top loading washing machine started rusting about a year ago. I was not aware of a class action suit until just now. Theoretically, high-grade stainless steel can last a lifetime, provided it's well. Awful design. 2:18-cv-15584, in the U.S. District Court for the District of New Jersey. It started a few years after it was purchased. I think I have written here before but have never heard from anyone. I have had this issue since the 1st year of use. Never will buy anything from LG. I have the rust issue near bleach dispenser as well. I to purchased an LG washer and it has rusted around the plastic bleach dispenser and the water dispencer. . Will never buy another lg product. Mine started shortly after purchasing. This recall took place after the company received hundreds of reports that the washing machines caused minor property damage and injured one person due to excessive vibrations. What do I need to do? Who can I contact to have this issue properly corrected. We are having the same problem. in the trash from now on. Im going to dump mine from a two story building. It starts at the bleach dispenser and spreads from there. I always find water in the bleach dispenser after doing a load of laundry. Ive had my LG top loader since 2012 and have sent several emails to LG regarding the rust around the bleach dispenser. Not to mention the fact that in EVERY cycle BUT the Bulky option he water level doesnt even go high enough to wet the contents. I have the same problem. I AM COMPELLED TO PURCHASE ANOTHER WASHING MACHINE FOR CLOTHES SINCE MINE HAS BEEN RUSTING FOR OVER A YEAR. I have both LG washer and dryer. Also, rust is like a disease. I have a sever rusting around the bleach dispenser. Also having this same issue. Should we get under the car and wipe the excess water!? They replaced the top and now the new top is rusted out. What do we need to do? I have the same problem. Ive tried everything to no avail, the rust is all around the bleach dispenser, also discovered it is all around the top of machine right below the dispenser. Ive always cared for my machine and wiped it down after each use and it still rusted. Are there any recommendations to stop the spread of the rust? I previously had a Maytag that was 20 years oldit never leaked or required any service and it had no rust on it when I gave it to a family that needed a washer and dryer. It is outrageous they will not replace these faulty machines. LG washing machine ruining my wifes blouses. 1/6/2021 Rust-Oleum Professional Bright Galvanizing Compound Spray 6-Pack (Online Only) . I am because it is time for the consumers to see how these companies blame the consumer for their cheap products that were used. Can I join this suit also? Mine too, its SO BAD. I tried today to remove the rust to paint the rim and discovered the metal just break off up nearly two inches. Please read my reply to Others concerning this Issue!!! using detergents (according to this info) containing chlorine or active oxygen causes a chemical reaction whereby the iron and manganese particles crystallize and stick together to form flakes. That judge obviously doesnt own an LG washer. Customer service directed me to their parts department. Rust all around the bleach dispenser and underneath it. THIS IS THE WORST WASHER EVER. My LG washing machine started rusting about 2years after l purchased it. We will put a bead of silicone in the crevasse Since LG wont remedy this I will not buy any more of their products, which is a shame because I like the washer otherwise. The plaintiffs say that considering that expensive appliances such as washing machines typically last at least 10 years, the short time it takes for rust to plague these LG washers is significant. My LG washer top rim started rusting within 3 years of purchase and I was told by LG they didnt cover cosmetic issues with the machine. I will NEVER buy another LG appliance! Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes. Im having the same issue with my LG top load. I have had rush from the dispenser for over 4 years. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. I have the same exact problem. Where can I find status? I too, have an LG washer, Inverter, Direct Drive, purchased perhaps 5-6 years ago @ Home Depot. Rust around the water/detergent dispenser. Bought my machine in 2015. Why was the class action dismissed? I dont use bleach dispenser anymore. So you as the consumer dont purchase an LG !! This is definitely a manufacturing defect. My LG top loader is completely rusted all around the bleach tray it has been getting worse and worse for the last few years and as of today the metal has rusted so much the entire tray has fallen through. Bought my lg toploader in 2013. Horrible washing machine. I have contacted good guys but since its past the warranty period they referred me back to LG. Replaced the part and when we did, the whole underside was rusting away. I never use Clorox bleach or clothes softeners. My wife and I enjoy using the LG graphite top load washer and front load dryer. I have the same problem it started about three years after buying it late 2012 and continue to be an issue with ruining clothes that it was washing and now it sounds like its going to fall apart same thing that happened when it was delivered trying to wash clothes it sounded like it was going to blow up my mother had a washing machine for 25 years and it was still good this LG product was supposed to be the best at the time and we paid a lot of money for it and I had never had a new washer before now I can trust all over my clothes and they hardly get washed correctly you have to wash twice in order for them to be clean I dont think this class action should have been dropped this is a big problem still. Previous washers I have owned did not have this issue. The rusting began a couple years after buying it. Today the cover inside bottom middle of the drum sheared off. Bought in 2015. I think LG should replace the tops, bleached lines, bleach dispenser! Same rust issue here and Im a single user household as well as OCD and take excellent care of my things. I own a LG washer, dryer, refrigerator and stove and would exchange all of them in a second; extremely poorly made and engineered products and absolutely no customer support. Faulty parts and poor warranty. My machine also started rusting at the bleach dispenser and is now rusting all around the top of the machine. Apparently we are not the only ones. Same rusting problem around the bleach dispenser with our washer. The tops are allegedly defective and begin to rust within months or a few years of purchase. Why this law suit was dismissed is beyond me! Warranty says its a cosmetic problem and not covered. Ill never buy LG again. And to add, the cap at the bottom of the tub breaks off. The goober repairman they sent out insisted it was cosmetic and I had chipped it! We havent even reached the 10yr mark yet. By doing research and seeing the exact same complaints here, it is completely obvious this is a well known faulty design issue in which LG is REFUSING to acknowledge or accept responsibility for! I contacted GE but no help. So what is the solution to this existing problem? Has 10 year warranty metal badge on the front as a selling point. Get product support, user manuals and software drivers for the LG WT5070CW.ABWEEUS. The titanium touch-up paint does not match the door finish. Bought my LG washer in October 2019. I am angered by the result of the class action suit as well as by the number of consumers whove commented on this because of the exact same issue. This is truly a manufacturer defect. At first, I blamed myself thinking I must be letting bleach drip around the edges. Granted it still works, but how long until it crumbles the rusted parts. let me know if they reopen the case, Rush on our LG washing machine too! My husband travels for his business so Im typically left to contend with these sort of issues and did a pretty good job if I may say so myself but I dont think Im quite ready to replace a top on my own. Touch-up paint is only available for Black, White, and Titanium (Grey Cabinet) refrigerators. Same issue with rust around bleach dispenser and around other parts inside the washing machine, the dispenser area has rusted and began falling apart into the washer and around the tub, never seen a this is my life before. It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. I would love to be a part of this law suit. I would like to participate in the class action suit. your claim status, claim form or questions about when payments are Learn More. LG Waveforce Washing Machine Rusting Top Replacement Save $1000 Bugman Vlogs 582 subscribers Subscribe 114 Share 19K views 2 years ago ARTHUR DIY washing machine top replacement due to rusting. They said it was not part of my warranty, I would have to pay for the repair. Also, the judge that dismissed it I hope they are no longer sitting as a judge. Clearly, the added mess or extra cleaning process defeats the purpose of any washing machine, let alone LG, and extremely disappointing. Or LG washer started dusting out 6 months ago. The LG washer class action claims that the rust starts around the bleach dispenser on the washing machine top. The repair people were beyond frustrated with the company and now will no longer work on them. i have had my LG TOP LOADER SINCE 2013 AND IT HAS NEVER WORKED RIGHT IT NEVER FINISHES HAVE TO RESTART IT ! Same issue plus rust at hinge area. TB I called LG and he essentially discounted the rust issue. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! This has been rusting for a few years, just decided to call. It took forever to finally decide & purchase the best washer for us but I guess we were wrong in this case!!!! Purchased my LG washer in 2014 for $845 because I wanted a top of the line washer that would last. I have pictures of the clothes damaged. So may have to take the chance. What can be done to get a replacement? Does anyone know what happened to this class action lawsuit? Really!? It is rusting around the bleach dispenser and the bottom of the top of the bowl. Despicable. 8 year old piece of junk. I also purchased an extended warranty and was told by an LG representative that rust is cosmetic and not covered. https://topclassactions.com/wp-admin/admin-ajax.php. This is an ongoing Lg Issue and they know of it and will not fix anyone washer this has been an ongoing issue since 2012 they have just not fixed it because they feel that if you don,t do your homework and research it then thats your job they just want your money i have had two techs come to my home that have said that LG knows of this issue!! Please include me this is horrible I have chunks of rusted pieces breaking into my wash loads. It seems that my bleach dispenser is OK, but cannot see around it. I dont use bleach on my clothes or use the dispenser for anything else, so they cant say thats why my machine is rusting. Disgusting for a premium washing machine. What a shame. Such a good working, good size machine for me and its got this paint bubbling rust coming out on top. I have no idea how old my washing machine is as we moved in to our home in 2021 and it came with the house. We battled about this issue for our washer. Ruining close and now is starting to make a hole all the way through. Yes, this means for over 6 months we had refrigeration except for our 2nd fridge in the basement. Really?!?!? I would love for them to pay for eveything that I had to replace. Mine is rusting as well, all around the top of the machine. When the process adds water the water rises high enough in the fill area to reach the metal top. Im having the same problems as others have mentioned. Looking to resolve this ASAP, I am having the same issue of rust around the bleach insert and rust spots showing up on our clothes!! Has anyone had luck with customer support or having their washer replaced. Add to this the fact that without the agitator, the machine does not really clean your clothes. My washing machine WT5070CW which I purchased in 2015 started rusting months later. Unfortunately the tops do not fit properly and the repairman scratched the front housing all the way down to the metal. Never in my years have I had and issue like this with a washing machine. Ive been in communication with LG over the years sending them pictures and they just say its my fault for not wiping away the bleach. I still see them putting LG on the top and I cannot purchase LG appliances again. Dont purchase an LG Washer. The rusted areas are now flaking off leaving actual holes around the bleach area! that reports on class action lawsuits, class action settlements, LG Washing Machine Leaking When your LG washer is leaking, there are a few common causes that might be to blame. My lg top loader has rusted where water comes in and bleach dispenser. My LG washer started rusting at the bleach compartment which I have never used and now it has spread around the rim and onto the detergent dispenser. I commented long ago but still dont know anything. Some rust has gotten into machine and stained clothes. I purchased product in 2018, started rusting in the first six months of use. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! I bought the extended warranty but when the tech came he said it was cosmetic and they would not repair or replace. Never saw a machine rust like this, its so obvious that the metal wasnt painted underneath or coated underneath and thats the problem. While one top is in use we recondition the extra top and put it in storage. I rarely used liquid bleach because I prefer OxiClean in powder form more so. Santa Barbara. I assume its fairly new as it has a lot of features and can send your phone notifications. This describes my nightmare with the LG washer. Needless to say, I would never buy another LG product nor would I ever recommend an LG product to a friend! I have an idea seems there are over 200 people with the same issue how about a new class action lawsuit since the original (only representing CA and MI) class action was missed in June 2019. This is clearly a manufacture defect. We paid top dollar for this set when purchased. Is there someone that is responsible to repair this problem? Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! We have had many color items of clothing ruined because of this issue. The instructions do say not to get Clorox on the lid. It is a manufacturing issue. Disconnect the water supply hose from the washing machine, and then open the faucet to see if water flows out. I have had the same problem and its getting worse. I will never purchase an LG product again. Well see. Obviously this should not happen. My washer has rusted around the bleach and detergent fabric softener dispensers really bad. My LG washing machine is rusting as wellHow do I join the lawsuit and get it replaced? Featured Video. I called as soon as I noticed but was told to be careful with bleach. Now we have water running out on the floor where the rust made the bottom ruin. Consumer Reports had this pair as their top pick for that year which is why we bought them. In conversation with LG, I was told it was a cosmetic issue well, its a cosmetic issue now that we have rust stains on all our clothes! I try wiping it down every time I use it, Cleaning it, but rust still keeps coming out. What a joke!! My washer has lots of rust!! True steam model. They should have put a gasket, sealed it or had a different design. Pieces of rusted paint chips are always inside. GE had just 62,000 recalls. Please review our Affiliate Link Disclosure for more information. I purchased mine October 2018, and the bleach dispenser bubbled up and damaged the paint In less than a year As much as I wipe it around, it still damaged the paint around dispenser. We also have rust problem with our LG washing machine, model LG WT5101H. What junk! And for about a year, the washers worked without any issue, but then it started to rust. I have never had a problem like this ever before, and I think is a product defect . There was a similar Samsung washing machine rust class action some months ago. The lawsuit was dismissed 3 years ago. !, and saw the information on the lawsuit. Terms and Conditions. I dont use beach or the dispenser, yet this is where the problem started, it has spread to other parts of the top portion, under the lid. I have reached out numerous times with photos. I am having the same issue. I am having the same rust issued on the top of the washer my clothes have been ruined for the last year this is so bad I am afraid to use it anymore! I have the same problem with rust around the lip of the washer. Rust And when or if you do call customer service get the techs name that you spot with and her ID.NO. It has gotten worse over the past several years despite the fact I always clean it on a monthly basis and leave the lid open when not in use. Purchased our LG Washer in 2017 and it started rusting in 2021. I purchased my washer 2015, same rust issue everyone has. And yes i am dealing with the same issue if everyone that has this issue would take pictures of their rust issue and flood their website with this problem for the consumers who are going to purchase their products and the site where you purchased also pictures to that website you have to hit them in their pockets cause they are not going to repair anything and there is right now a class action suit for the condensers in their lg Refrigerators so i am posting pics on every website that i can find that carries their product as well as calling the BBB here where i live if you cant hurt them one way hurt them Another!!!
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