Area: 840 sq ft, Occupancy: 24 - 150 Guests can also check out the latest sports games with one of our bistro televisions, seven days a week. Must mention excellent waitress Nancy and her trainee Oksana. One of the nicer hotels on the Seawall. Review. 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874 1 (855) 605-0316 Galveston's 61st Street Fishing Pier 3649 Reviews 64 Q+A 100 Room tips Traveler rating Excellent 1,889 Very Good 748 Average 473 Poor 301 Terrible 239 Time of year Mar-May Jun-Aug Sep-Nov Dec-Feb Traveler type Families Couples Solo Business Friends Language My wife and I enjoyed the salmon and fried shrimp. Are you here yet? Hilton Galveston Island Resort is a great choice for your beach stay in Galveston. We also have a relaxed lounge offering drinks and snacks, a seasonal swim-up bar, and room service. I complained to front desk without results. Sorry to ramble on but our dining experience could not have been better!More. The fishing pier and Galveston Island Convention Center are both within walking distance, and Moody Gardens, the Grand 1894 Opera House, and Pleasure Pier are within a 10-minute drive. Enhance this page - Upload photos! Does Hilton Galveston Island Resort offer free cancellation for a full refund? I chose this hotel because my son requested for his birthday. The policies listed are provided by the property. Amenities. Nearby attractions include Galveston's 61st Street Fishing Pier (0.7 km), The Seawall (0.4 km), and Flower Garden Banks National Marine Sanctuary (1.0 km). Area: 3,400 sq ft, Occupancy: 2950 - 4700 After the cruise, they say it runs every 30 min. Host a corporate meeting in one of the hotel's boardrooms and stay productive in the professional business center. The adult meal was sufficient. after check in. JOIN US FOR FRIED CHICKEN & PASTA NIGHT! Overall good. Of course when theyre done the price will probably go up so bring house shoes. Nice locality, very friendly staff, nice pool, wonderful renovated rooms at top level floor. Other highlights include a poolside bar, a sauna, and a terrace. I left 3 NEW bottles of shampoo and conditioner in our bathroom and when I went back a week later (because we were on a cruise) they had no recollection of them. Our waiter Carson was also great. Tripadvisor performs checks on reviews. We were only passing through on the way for our cruise but definitely want to come back and spend more time! Little things that are nice to know. Thank you once again and we look forward to making it right. Hilton Galveston Island Resort: Excellent Service at Palm Court Restaurant - See 3,653 traveler reviews, 817 candid photos, and great deals for Hilton Galveston Island Resort at Tripadvisor. These are things that I wish I had known. Very appreciated! Get quick answers from Landry's Prime Seafood & Steaks staff and past visitors. I have a special diet so its very hard for me to eat off a menu but the blackened fish tacos and the Caesar salad was very good. View the. Hilton Galveston Island Resort 304 $$ "Tomorrow I will review the restaurant on their Thanksgiving brunch. But it was another 5 minutes before we saw the beverage list.We both declined to order because of the poor service and made our way to our table which the server had to stuff paper under the leg so that it would balance properly. We recently traveled to Galveston Texas for a cruise to Mexico. One of the worth Hilton I visited, this hotel needs urgently to be renovated ! Beds could've been a little more comfy but werent bad at all. Palm Court restaurant, is open all day and serves Caribbean inspired dishes and American cuisine. Tommy with the valet service went above & beyond to make our stay excellent! The hotel was so gracious and accommodating! Galveston, Galveston Island, TX 77550. Another member of our party stayed at the hotel and called in an order. They had shredded lettuce, cheese sauce, another sauce and amazing guacamole! Are you sure you want to delete this answer? Good food, very clean restaurant and friendly service. Having to wait for a table is not unexpected so we sat down at the bar. 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874. We strive hard to offer a consistent product with exceptional service. Set in a 5-minute stroll from Galveston Island Convention Center, the 4-star Hilton Galveston Island Resort is located near Westminster Presbyterian Church. Hilton Galveston Island Resort. The first impression from the staff was amazing, and it didnt stop there.We had a room with an amazing view of the Gulf of Mexico. Sorry to ramble on but our dining experience could not have been better! 1811 61st Street, Galveston, Galveston Island, TX 77551 + Add phone number + Add website + Add hours. That bothers me and Im not even a drinker. Share. But the service was great, it was the management that said they wouldn't serv me unless I agreed to not order any alcohol,. Parking good. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. People where swimming in the pool that where not staying there. Enjoy the fine Galveston lodging at the Hilton Galveston Island Resort with rooms and suites luxuriously designed and elegantly furnished with deluxe oceanfront views. Looking for a little extra? A children's menu is available. These are the best restaurants with outdoor seating near Galveston, TX. 4112 Seawall Boulevard, Galveston, Galveston Island, TX 77550 + Add phone number + Add website + Add hours. Renovations were going on above our room during the day that were loud. The Best 10 Restaurants near Hilton Galveston Island Resort in Galveston, TX Sort:Recommended 5400 Seawall Blvd, Galveston, TX 77551 All Price Open Now SeafoodBurgersMexican Delivery Takeout 1. Just a short distance from Houston, this coastal jewel offers a dizzying array of fun family activities, historical architecture, fresh Gulf seafood, world-class attractions, and unforgettable cruises. Ajah at the front desk allowed us to extend our reservations out for the kids club so we could finish gathering our stuff and clean up; and she even sent us a gentleman from Valet to help us with transportation and loading. My mom and I stayed here April 21-23 to attend a bridal shower in Bolivar and we had a WONDERFUL time. Its 240 guest rooms are spacious and well . daremejclcThank you for providing such great feedback on your stay! This trip was no exception. Spend a day sunbathing at the beach only half a mile away, or set your sights on Galveston's top attractions in the area. Please take a minute to subscribe and we will keep you posted on all the exciting news and events taking place in our area! Topped it off with some nicely done bread pudding.A good, but fairly expensive meal.More, Just had a late lunch here on a Thursday! He told my son that he was sorry and that he could go from 9-11am the next morning and offered us to go to the pool next door at the San Luis hotel. Which room amenities are available at Hilton Galveston Island Resort? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Own or manage this property? Please feel free to reach out directly to provide any additional feedback, so we can earn a 5 bubble review on your next visit.Jeremy Bukac(409) 744-5000 ext 705. . I apologize that you did not have a great experience at the hotel and we did not exceed your expectations. Food was delicious! Blakes Bistro Buffet has returned Saturdays and Sundays from 7:00am-Noon. Only to find out after traveling from a different state to get there, I was informed that the pool was closed Friday and Saturday from 10-5pm for a private event. Definitely will not stay there again. If your staying here for the cruise shuttle, save your money. You stay at a nice hotel and park securely for free. I did not have happy hour at this visit, but in the past I have. Room was not nearly as good as shown on Hotel.Com website. I am very impressed with Lacey Douglas and her staff and I will be making all of my future stays in Galveston at the Hilton Resort Inn. pancakes Dishes po' boys meat steak & eggs rich gumbo gumbo salmon salads salmon kare-kare You may explore the information about the menu and check prices for Palm Court by following the link posted above. The tables were mix-matched with dirty floors and a soda dispenser with the fluids in little boxes under the machine. What are some highly rated restaurants near Galveston, TX? We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We apologize on behalf of the staff and we look forward to making this right. I have read your comments that you have stated and I am completely taken back on what you have said. I would like to name an exception employee. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. First time to Galveston. Hotel smelled cleaned and looked nice inside. Great location, close to beach. We enjoyed and we dont mind coming back here. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Thank you Peggy for such a wonderful hotel experience! Hotel staff was very nice and always said hello/spoke when seeing us. Best nearby restaurants See all. Both my wife and I had the mixed grill, filet steak, lobster tail, jumbo shrimps wrapped in bacon served with asparagus which was unbelievable. We look forward to you visiting in the near future. They are remodeling it, but I guess there aren't maintenance elevators as they were bringing in gobs of supplies on the elevators the customers were using. The handle came off on the faucet but it was not too big of a deal to screw it back on, just a bit startling lol. Then we had to decline the first food served to us because it was not what we ordered. Please come back and visit us soon. Dining and drinks Foxtail, our sleek, modern restaurant with coastal influences and gulf views serves local dishes with a twist. You wont be sorry.More, Horrible.. totally embarrassed me. Additionally, if you only have the opportunity to catch up on TV when youre away from the duties of home, I still havent figured out why theres no small show time or movie channel booklet, or any kind of guide whatsoever that tells you whats on TV. After contacting the manager, they told me that their executive rooms were under construction and they could only move me to another room that was the same as the room I was in - less the tiny balcony that the air conditioning exhaust blew on and the balcony above leaked on (which was hours after my group had taken all our items to this room). This website uses cookies to enhance user experience on our website. Both went out of the way to ensure we had a wonderful experience. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. When you get hungry, visit the on-site restaurant or order it to your room via 24-hour room service. Lovely room with a great view of the gulf! My husband and I both ordered the fried fish tacos and they were delicious! Had the breakfast sandwich and coffee. Uber if you had to wait for a late table. I did not have happy hour at this visit, but in the past I have. Thank you once again. * Sundays & Mondays Enjoy salad, dinner and dessert for two for $34.95! We had adjoining rooms which was convenient and great beach view as requested. Incredible Mardi Gras celebrations beyond New Orleans. We will be back again courtesy of Chef Joe. Thank you for taking time to read this, Galveston is a lovely lovely island but I think next time Ill stay at the Tremont. People also searched for these near Galveston: What are people saying about restaurants near Galveston, TX? A few minutes later, someone came on the phone and took her order which her husband picked up without issue. Regarding complaints about the staff, I had a very different experience--I thought they were great! In Room Dining Dine in the comfort of your room as the meal is prepared and delivered for your convenience. Unclaimed. We would definitely stay here again. Accept. Plus with several restaurants within walking distance, youll always find something tasty nearby. My only negatives, which isnt much is that the Front Desk Staff at Check - In didnt go over much at all. more. Highly recommended and would definitely eat there again. Hotel is a good location for walking around and quick access to restaurants & store. Are pets allowed at Hilton Galveston Island Resort? However, the AC fan noise was so loud we couldn't hear the TV without elevating it to a near 90 sound level. Fine wine, long walks, and more are in store. My friends hosted an event there this past weekend (Plezzure Island), and the staff was more than willing to help us with anything we needed. But two people told me there was a guide upstairs and when I told them there wasnt they told me housekeeping would bring one up and you guys dont offer that. We loved everything about it. Enhance this page - Upload photos! When she called to place the order, she was told that she had to order online but after explaining that the online app was having trouble locating the restaurant, she was put on hold. Reservations; Order Online; Facebook; Twitter; Instagram; Gift Cards; Franchise; Landry's Select Club The Big Easy isnt the only city that goes big. In fact it says if its found in your room, what? Congrats on a long and happy marriage and please come back to our hotel. We strive hard to provide a consistent product with exceptional service. Room service was good, too. Joseph G,Thank you for taking the time to provide valuable feedback on your stay. We had a wonderful view of the gulf also. We got in late and the restaurant happily accommodated our hangry party of 6, even a visit from Chef Joe to the table. It would be a nice amenity and you might want to have your housekeepers check the towels that they roll up so prettily, because that was right there and could have easily been seen if somebody bothered to look, maybe it was even from the housekeeper, I dont know. The grey headed lady in the back was put out she had to come to the front to help but everyone that normally works front desk was very friendly. Disregard the negative comments. Lilyth at the front desk was so helpful this morning and answered all our questions about possibly booking in July. Property Features. We had a tilapia with crab topping. Comments aboutambience and sound levels say to me they expected a 5 star restaurant which landries is not. Plus the cost for a room over Easter was $400! We weren't informed. Came in for a family wedding. Will stay at different hotel next year. What are some of the property amenities at Hilton Galveston Island Resort? Thank you for your kind words about the hotel and staff. I was quickly served a separate order of onions and the server acknowledged that I was correct about the onions rather than French fries. (NO, YOU CAN'T DO THAT ANYMORE, THE TAXI MAFIA PAID THE CITY COUNCIL TO BAN THEM). Thank you for taking the time to let us know how your stay went! Make a splash in the swimming pool complete with poolside cabanas and a swim-up bar. What is there to do at Hilton Galveston Island Resort and nearby? The drinks were on point. Our waiter struck the perfect balance of attentiveness and leaving us alone to enjoy the meal.
This property accepts credit cards, debit cards and cash.
, Hilton Galveston Island Resort Hotel Galveston. Add a photo. We really appreciated the chance to serve you on your special Honeymoon stay. We stopped at the bar after and yet again GREAT service from Duke. We experienced exceptional service, location and stay while at this hotel. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Polite, prompt, friendly and cheerful. When she called to place the order, she was told that she had to order online but after explaining that the online app was having trouble locating the restaurant, she was put on hold. The host that sat us was also very nice! We will be back again courtesy of Chef Joe. By Malika Freydberg for TravelCoterie in partnership with Tripadvisor, The Black Texans guide to the Lone Star State, The beloved spots that make these cities unforgettable to the four Texans who call them home. 141 64 Breakfast Buffet Review of Hilton Galveston Island Resort Reviewed May 20, 2016 Ate breakfast here a few times this last week. Finally we almost got our food but I was served French fries instead of onions. It was frayed and worn. This is not the service we are awaiting - Even we requested a daily makeover of our room, the room was. We were in Galveston for an overnight stay prior to our cruise. The San Luis Resort, Spa and Conference Center, Holiday Inn Resort Galveston-on the Beach, an IHG Hotel. Most of the negative comments appear to came from those who wouldn't be satisfied with any service or meals at the Landries price point.. Is parking available at Hilton Galveston Island Resort? Nesting Season for Endangered Sea Turtles, FeatherFest Photo Contest Grand Prize Winner Announced, Rosenberg Treasure: Shrimping, the Gulf Coast, and a Talk with the Texas Shrimp Diva, Located on Seawall Boulevard Across from the Gulf, Outdoor Heated Pool with Tropical Swim-Up Bar & Grill, Adjacent to the Galveston Island Convention Center, Park, Stay the Night, & Enjoy Shuttle Service to Select Cruise Ports. More Details They really serve you an abundance of food and we felt ashamed to leave so much food untouched! We placed our order with the help of a very agreeable server and finally got our drinks. that only has pastries and fruit and yogurt, when you avoiding dairy, white sugar and flourthese are things you should know. Celebrate your special event on the tropical garden terrace or classic Crystal Ballroom. We are very proud of our restaurant team as they are always focused on great service! There are not enough words to describe his kindness. Our waitress Whitney was attentive and cheerful even though we kept her passed closing time The menu & food was top notch, not your typical hotel restaurant. Got a question about Hilton Galveston Island Resort? I am sorry to hear that you had a poor experience in regards to the cruise ship shuttle service. Upgrade to an executive room or suite for upgraded amenities, more space, and exclusive access to the Executive Lounge with added benefits, including complimentary breakfast. Or at last she attempted to. 77550. the bathroom is so old that the bath has been painted several times, room is smelling the restaurant is not cosy at all, just a few tables thrown in the reception hall.((. *See fees and policies for additional details or extra charges, Valet parking costs USD 26 per night with in/out privileges, Uncovered extended parking costs USD 50 per week. Is parking offered on site at Hilton Galveston Island Resort? Disregard the negative comments. We complained of the noise and Peggy right away put us in the tower in a brand new renovated room that was beautiful. Occupancy: 1 - 12 After the hotel has you check in for the shuttle 30 min before your time, it was 30 min late. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Area: 1,380 sq ft, Occupancy: 12 - 44 Still ended up waiting close to 20 minutes to be seated. He was very helpful and he was diligent about meeting my requests and was able to get my reservations made quickly and efficiently. Expectations rarely meet expectations. Hotels near Hilton Galveston Island Resort, InterContinental (IHG) Hotels in Galveston, Galveston Island Hotels with Outdoor Pool, Galveston Island Hotels with Air Conditioning, Galveston Island Hotels with Laundry Facilities, Hotels near Galveston Island Convention Center, Hotels near Galveston's 61st Street Fishing Pier, George Bush Intercontinental Airport Hotels, Hotels near Texas A&M University at Galveston, Hotels near University of Texas Medical Branch. Whats more, the hotel is just steps from the beach and within walking distance of fishing piers, shopping, great restaurants, and family entertainment.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Does Hilton Galveston Island Resort offer any business services? I'm sure you probably already received an answer, but just in case.call 409-744-1010. We got a newly renovated room (deluxe gulf view) which was so nice and clean! Thank you so much for taking the time to send this email. Hours of Operation Chose Hilton since we are in their Honors program. Everyone was friendly and helpful. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Good service. While some reviews were very negative, my wife and a friend were extremely pleased with the stuffed red snapper. Food was mediocre at best, I could not finish my fried shrimp it was flavorless and soggy. Are you here yet? Improve this listing. Then take a taxi to the ship. Area: 300 sq ft, Posted 4/20/2023 The food was phenomenal and fresh. Service was good. My mom had the seafood platter and I had the fish tacos.