Make sure scan tool connections are not interrupted during programming. So the steering column was replaced, but not sure if the issue was resolved. If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special Service Support Center. MT labor should be submitted on a separate repair line with the related damage flag checked. Just under the warranty. Ford has assigned the recall number 14S06. all problems of the 2013 Ford Explorer
My 2015 has this issue and the whole steering assembly was replaced after waiting 2 weeks for the part. Door lock/alarm module. However, we are not responsible for omissions or errors on this site. ADDITIONAL LABOR TIME If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to performing any additional labor. The daily rate can include applicable taxes but are not allowed to exceed the stated daily rate. Receiver, sync gen 3 lite, sync. Power steering stopped working while driving. If you have a for-profit service, contact us. For more information on how we collect and use this information, please review our Privacy Policy. Representatives are available Monday through Friday: 8:00AM 8:00PM (Eastern Time). Removal and Installation - Ignition Switch - Vehicles With: Keyless Vehicle System, Removal and Installation - Steering Column Control Switch, Ford Explorer 2020-2023 Service Manual: Specifications, Ford Explorer 2020-2023 Service Manual: Removal and Installation - Audio Controls, Steering Wheel and Column Electrical Components, General Procedures - Brake Service Mode Activation and Deactivation. Ford Explorer Power Steering Recalls: Worth Worrying? are trademarks of Autobeef LLC, All rights reserved. The last date was August 17, 2019. ATTACHMENT III PAGE 3 OF 3 SAFETY RECALL 14S06-S3 CPR 2019 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 5/2019 NOTE: If the original session is not listed in the previous session list, click the Recycle Bin icon at the lower right of the previous session screen. It is ridiculous that this happens over and over. The IDS software includes time based access to the IDS software, software updates and calibration files. A reversible electric motor is commanded by the PSCM to move either the steering rack or column with an applied force to aid in reducing a driver's effort at the steering wheel. Up to 90 days of daily highs, lows, and precipitation chances. Sync module. Well that following Monday the same ALERT warning came on while she was driving out of the subdivision and pulled over before she got onto FM 150 West shut the vehicle down before it happened and waited 5 minutes and restarted it again and it has not happened again YET!!! All in one kit. OE-softwares need to BUY from car webs. Requests for approval after completion of the repair will not be granted. No results found for "module, control module". Order your parts requirements through normal order processing channels. f. If programming does not resume automatically, proceed to the Module Programming menu and select the previously attempted process, PMI or MR. 6. Continental. EcoSport. Ford Motor Company reserves the right to deny coverage for related damage in cases where the vehicle owner has not had this recall performed on a timely basis. The most recently reported issues are listed below. WARNING: Position the seatbelt height adjuster so that the seatbelt rests
Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Owner Letters will be mailed the week of July 20, 2015 to notify customers of the extended coverage. Upon taking my vehicle to another reputable licensed mechanic, he did a scan of the vehicle, and found that there were other safety codes that popped up during the scan, such as the air bag in the middle, of the middle back seat that is not working, and would not deploy should I have an accident, this was not relayed to me during their recall repairs. Diag showed DTC code recommending Steering Gear replacement with no specific error fault identified - advised repair to be near $2000 out of pocket cost since vehicle just out of 36 month warranty with no guarantee this same situation won't happen again (NHTSA record of incidents shows surprising number of repeat issues even after components replaced). With the power steering control module not communicating with the PCM normally what we would do is look for a connection at the power steering control module we would look at the connection to see if there was any corrosion in the connector . Light control module. Escape. Recent Arrival! Police Interceptor Utility. If this condition should occur, a message will display in the Instrument Cluster Message Center, a chime will sound to inform the driver, and the steering effort may be greater, especially at low speeds. If you continue to use this site, you consent to this use of cookies. Yes, OASIS will be activated on May 29, 2014. Door lock/alarm module. Ford said affected . Power liftgate. 2019-22, trailer tow module, class 2. Power steering gear went out. Headlamp leveling module. Both are outside the recall limitations. Using a diagnostic scan tool, complete the PMI process for the SCCM following the on-screen instructions. The extended coverage is automatically transferred to subsequent owners. I glided off the highway and my family with 2 kids was safely removed from the vehicle. More Info. com directly for satisfaction-guaranteed support! Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Today 10/25/16 We took it to our Ford Dealership were we bought the vehicle to have them look at it and they ran diagnostics on it and it spit some codes out EPAS was one of the errors. In manual steering mode there is still a mechanical linkage between the steering wheel and the road wheels, allowing steering control to be maintained. NOTE: Follow the IDS on-screen instructions to complete the reprogramming procedure. Camera system, without trailer assist. The problem has to do with an intermittent connection in the electric power steering gear. statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer. module. TITLE BRANDED / SALVAGED VEHICLES Affected title branded and salvaged vehicles are eligible for this recall. In addition, for a list of vehicles assigned to your dealership, visit https://web.fsavinlists.dealerconnection.com. Codes u3000-49 and -61. A. Ford previously voluntarily recalled certain 2011-2013 model year Explorer vehicles to address concerns relating to power steering operation. Recovering a module when programming has resulted in a blank module: 1. Copyright 2019 Ford Motor Company ATTACHMENT I Page 2 of 2 DEMONSTRATION / DELIVERY HOLD Safety Recall 14S06 Supplement #3 Certain 2011-2013 Model Year Explorer Vehicles Reprogram Power Steering Control Module and Steering Gear Extended Coverage New! If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. For the hearing impaired call 1-800-232-5952 (TOO). BTW, hope you'll be able to understand the foreign person at the customer service number that enters your info into their computer terminal, or reads the response remotely inputed from Fords regarding your case (based on whatever the foreign national has written to describe your situation) also there is no immediate manager or representative at Fords "NON-Customer Service" to be transferred to for further discussion or resolution of the case - nicely done to further alienate your customers in need. On 23 Aug 2018, entered left hand curve on M-81 (5 miles W of Cass City, Mi) when power steering on 2015 Explorer suddenly disengaged - unable to maintain curvature of . Without skid plate. Led ctrl. This investigation is closed. Modules & sensors, without pro trailer. My explorer is sitting. Single rear wheels. problems related to steering control module (under the steering category). Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. Flex. Electronic, with traction control. Important Information for Module Programming NOTE: When programming or reprogramming a module, use the following basic checks to ensure programming completes without errors. Expense: REFUND Misc. Explorer. Previously denied repairs: For vehicles that had safety recall 14S06 open and were denied a steering gear replacement under 15N01 because the vehicle had exceeded the 15N01 program terms of 10 years of service or 150,000 miles, dealers are to contact those owners to complete the previously denied repair and submit an Approval Request to the SSSC Web Contact Site for steering gear replacement approval or refund the vehicle owner for the cost of repair completed. locking diff.. You may be eligible for a refund of previously paid repairs. Was: $1,001.00. I was on a trip in NYC and was about to go on the Verrazano Bridge, without warning I heard a beeping noise saying steering malfunction and my wheel stopped moving. F250 pick-up. all problems of the 2015 Ford Explorer
With plug-in model. This LAUNCH diagnostic. called ford for info that is a real pain in the ass. MKC. What is the problem? This problem may be covered under warranty. I would like to know when the Ford Company realizes that this is a major problem! Without distance sensor, to 9/03/12. From 3/30/15. . High voltage, energi. 2nd. Transit Connect van. Ford Explorer owners have reported 4
NOTE: Reprogramming of the PSCM is not required if the steering gear is replaced. Provide the dealer with the Vehicle Identification Number (VIN) of your vehicle. is between. With power locks. RENTAL VEHICLES If a customers vehicle requires the replacement of the steering gear and it is necessary to order parts, Ford Motor Company will pay for one day of vehicle rental. See the Back button blue bar at the very top of the page to explore more. Led. RELATED DAMAGE If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request approval prior to the repair of any related damage. To 2/26/18. cntrl. Yes One or more of the DTCs are present, replace the steering gear. I had good clear distance (thank goodness) however I was not able to complete the turn. Without F250, f350, f450, f550. Without passive start. MKS. . Follow all scan tool on-screen instructions carefully. The wheel was broken. The vehicle owner is responsible for making arrangements to have the work completed. Vehicle without police package shown, vehicle with police package and others similar. The vehicle was taken to a local dealer where it was diagnosed with the power . Modules & relays, without head air bag. All, to 02/26/2014. My car started with a noise Every time a steer the wheel to either side. It is important to make a selection for ALL parameters listed. F150. Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. Add . Fast performance ensures, [50+ Reset, Continuously Updated Reset Functions]: With the LAUNCH diagnostic tool, You will never be bothered by tricky vehicle issues and keep pace with newer technology. Performance & security by Cloudflare. What is the issue? F150. They always said me it is because other seat place problem. Our records are based primarily on state registration and title data, which indicate that you are the current owner. If a customers vehicle requires the replacement of the steering gear and it is necessary to order parts, Ford Motor Company will pay for one day of vehicle rental. What bothers me is the new steering may do the same. Is this a recall? To 2/20/17. Adaptive corner module. . New! The contact stated the power steering warning light was illuminated. See less See more . You would not expect this from a $47,000 vehicle!!! . I wish nothing but the best for the Ford Exec Team, Engineering Managers, and Board of Directors that refuse to acknowledge the potential safety critical steering defects in their consumer products.. sincerely hoping you have your own excitement for off-road excursion under loss of steering control, but perhaps you don't drive Ford products. one minute I was fat dumb and happy driving 75 miles per hr. Free shipping for many products! Smart junction box from 12/02/2014, without passive F150. The auto repair labor rates vary by location, your vehicle's make and model, and even your engine type. Engine Control Module, Remanufactured Module Engine Control Eec. You received this notice because government regulations require that notification be sent to the last known owner of record. This safety recall must still be performed, even if the owner has paid for a previous repair. Without level 2. Another incident occurred when the driver was unable to to negotiate a left-turn at an intersection and ran off the road into a shallow ditch, resulting in moderate front-end damage to the vehicle and minor injuries to the driver that did not require medical treatment. Questions regarding parts should be directed to the Special Service Support Center (1-800-325-5621) or E-mailed to: Ford@Renkim.com. 10+ High-end Functions Advanced ECU Codings 36+ Hot Services Full Bidirectional Diagnostics for Tesla & McLaren cars VIN/ License SCAN WIFI Print D-PDU/RP1210 BT506/ MP408/ MV108 supports FCA & RENAULT SGW. without trailer assist camera. This product was presentation was made with AAWP plugin. 2013-19 receiver, interface #3, sync. Recovering a module when programming has resulted in a blank module: NEVER DELETE THE ORIGINAL SESSION! Therefore, replacing a steering gear under program code 15N01 will automatically close Safety Recall 14S06. SERVICE PROCEDURE 1. I'm done with them after this shady maneuver. The vehicle was taken to the dealer and was diagnosed with a faulty epas steering gear. Special service police sdn. With front/side/rear camera. Removal steps in this procedure may contain installation details. Sounds like many related issues with 2011 - 2013 explorers. It was very scary. If your scan tool can access fault codes and the only one you retrieve from other modules is the U0131, try to access the PSCM module. NOTE: Follow the IDS on-screen instructions to complete the reprogramming procedure. e. Once the session is loaded, the failed process should resume automatically. For vehicles that had safety recall 14S06 open and were denied a steering gear replacement under 15N01 because the vehicle had exceeded the 15N01 program terms of 10 years of service or 150,000 miles, dealers may refund the vehicle owner for the cost of repair completed. I can't imagine if this happened a month ago while driving to Florida from Pennsylvania with my family of 4. Dated opened:June 19, 2012. Without adaptive speed control. C1B00-62 C200B-2F C200B-61 C200B-62 C200C-2F C200D-49 U0300-00 U2011-49 U2011-61 U3000-46 U3000-49 U3000-61 U3000-72 U3000-96 P07AE-09 No If 14S06 is open in OASIS, proceed to step 2. F150. Unsubscribe any time. LABOR ALLOWANCES Description Program Code Labor Operation Labor Time Check for DTCs and reprogram PSCM NOTE: Closes program 14S06 and program 15N01 stays open 14S06 14S06C 0.2 Hours Check for DTCs, replace steering gear, check and adjust toe NOTE: Closes both programs 14S06 and 15N01 15N01 15N01E* 2.3 Hours * For vehicles that have safety recall 14S06 open and require a steering gear replacement under 15N01, but have exceeded 15N01 program terms of 10 years of service or 150,000 miles, please submit an Approval Request to the SSSC Web Contact Site for steering gear replacement approval prior to completing the repair. Replacing the steering gear under program code 15N01 will automatically close Safety Recall 14S06. I had an alarm triggered and a fault warning on the dash indicating a steering fault and cleared by pressing the ok on the dash, but had very heavy steering . NOTE: MKT. module. This should be the last session used in most cases. This has happened four times in the past. The manufacturer had been informed of the failure however, the contact was informed that the VIN was not included. If any loss of steering assist DTCs are present and program 15N01 is open, replace the power steering gear assembly at no charge (parts and labor) to the vehicle owner. With navigation. Shop our selection of carefully curated pre-owned vehicles and you'll be sure to go home happy. The purpose of this repair is to update the PSCM to prevent loss of steering assist while driving due to a motor position sensor fault or replace the steering gear if the PSCM has certain Diagnostic Trouble Codes (DTCs). Passenger compartment, without remote start, without keyless entry, 433 mhz. Example: "Bad Brakes", "Toyota Recall", etc. Owner Letters will be mailed the week of July 20, 2015 to notify customers of the extended coverage. The VIN is printed near your name at the beginning of this letter. The failure mileage was 158,355. 2019-21. hands free lift gate without trailer pkg. Grand Marquis, with traction control. Prior approval for more than one rental day is required from the Special Service Support Center (1-800-325-5621). One problem related to steering control module has been reported for the 2015 Ford Explorer. With raptor. Before demonstrating or delivering any of the vehicles involved in this recall, dealers are to check the PSCM for Diagnostic Trouble Codes (DTCs). While I'm driving, the light comes on suddenly, and I lose power steering. Without tod transfer case. Leveling control module. So Ford Support knows there is an issue, but is just waiting to get more information on it. (please reach to us for more details). Transit Connect van. The above services must be performed on all affected vehicles at no charge to the vehicle owner. Power steering assist fault light came on and I cant move my car 2013 Ford Explorer Assist Fault came on. If you are interested in advertising a for-profit service, contact us. It can program blank ECU, adapt existed ECU, match components, reflash second-hand ECU, unlock hidden functions, etc.J2534 device ALONE can also work with P-C OE-softwares to program other cars, like Ford, GM, Honda, etc. With inflator curtain. On October 5, 2020 I was driving with my two children, and proceeded to make a left hand turn through an intersection when my steering locked up on me an pulled me into the right hand lane. Box 6251, Dearborn, MI 48121- 6251. To 06/19/18. 2014 ford explorer power steering control module . This information will be available on May 29, 2014. After scanning the vehicle, and fully inspecting the popping noise in my steering, the second mechanic told me that it was indeed my rack and pinion, and that it would need to be repaired, he did however, inform me that this issue should not be occurring given the year of my vehicle, and that he believed I may have a class action lawsuit against Ford Canada. We don't sell/share your email. Your location and vehicle may affect the price of Power Steering Control Module Replacement. The contact stated while reversing out of a parking lot, the steering wheel locked not allowing the contact to steer the vehicle. Camera system, with surround view, without back up assist. 2023 NEWLY ADDED FUNCTIONSAutel armed $300+ valued new functions to 2023 MaxiSYS MS908S PRO II with the same cost as before! With automated parking sys. All 15 crashes involved low-speed impacts with roadside objects during turning maneuvers, resulting in minor vehicle damage or no damage. Explorer. Body Control Module, Kit Alarm Keyless Lock Syste. Analysis of information from all sources identified a total of 969 complaints and 4,059 warranty claims related to loss of power steering assist while driving in the MY 2011 through 2012 Explorer vehicles, resulting in a complaint rate of 5.4 incidents per thousand vehicles and a warranty claim rate of 2.3 percent. Without traction control. NOTE: To determine if the owner is eligible for extended coverage, enter the VIN in OASIS and check if program 15N01 is open. Park aid system, 2013-19, with blind spot monitor, with blind spot monitor. Auto Level Control, Control And Act H Lamp Leve. a. Box 1904 Dearborn, Michigan 48121 R. FILE 330 TOWN CENTER DR STE 500 DEARBORN, MI 48126-279,6 July 2014 * * * IMPORTANT SAFETY RECALL * * * (PROGRAMA DE SEGUR/DAD /MPORTANTE) 5afety Recall Notice 145061 NHT5A Recall 14V-286 Aviso de Revision de 5eguridad 14506 This notice applies to your vehicle: 2013 Explorer Your Vehicle Identification Number: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Transit. The Ford Explorer is the best-selling SUV of all time in America, reported CNBC in 2020, confirming that the 2017 Ford Explorer is, despite a few reported issues, an otherwise very capable and reliable vehicle built by an iconic automaker known for quality. Expense: ADMIN Misc. If the current SCCM does not respond to the diagnostic scan tool, the tool may prompt for As-Built Data as part of the repair. Owners of affected vehicles will be directed to dealers for repairs. The contact stated while reversing out of a parking lot, the steering wheel locked not allowing the contact to steer the vehicle.
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