Extremely uneasy about this. A month or so ago we stayed at The Village Hotel and we ate there. I can imagine it is lovely to sit outside on a summers day. Eventually the cutlery arrived. This time I opted for the mixed meat pizza. were! Terrible service. . my partners Risotto was irresistible. My brother likes scallops so took the other half and he had to spit it out aswel. You will certainly appreciate the comfortable atmosphere and modern decor. "Of course! Located right by the river, this fine dining spot offers a special menu for around 25, which includes dishes like T-bone steak, spaghetti carbonara, and salmon in leek sauce. Disgusting. On the price pointexcellent value as ever. Are you sure you want to delete this question? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My cheesecake was stale, and the two portions of red velvet cake were STALE. The location is perfect and the restaurant & facilities were scrupulous we will 100% be returning.More, Asked for a table eyes rolled when we said we had a pram. we ordered one cheesecake and 2 slices of cake. Antipaste Menu Main Course Menu Side Dishes Soft Drinks Dessert Caffe Societa Only down side is there was plenty of tables but as it was just 2 of us we got sat by a door and a coat rack. Can a vegan person get a good meal at this restaurant? Mon. Think before you part with your hard earned cash!! i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. Had to take my sister and cousins to Mc Donalds after we left. Enjoyed the table in the sun whichfelt like being abroad. The remaining dishes judging by the clean plates were good. , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! Wont be returning!! What do they have on the sunday lunch menu? I love lasagne. Everyone else's starters were fresh. Desserts were standard Sambuca fayre. Wont be returning!! (By this point we had already questioned whether our drinks were what we had asked for as we could only taste the soft drink). 7 for prawns and there was hardly anything on her plate and no sauce. Can a gluten free person get a good meal at this restaurant? Keep your children away!!! Although we were the last occupied table in the restaurant, the staff made a fuss of my birthday, singing happy birthday over dessert - very embarrassing but thoughtful too! Had to take my sister and cousins to Mc Donalds after we left. Starters weren't great either, very small portion sizes. Sambuca Braise Station Unclaimed Review Save Share 23 reviews #336 of 784 Restaurants in Newcastle upon Tyne - Italian Steakhouse 1A Benton Road West Allotment, Newcastle upon Tyne NE27 0EP England +44 191 340 4408 Website Open now : 12:00 PM - 9:00 PM See all (5) Enhance this page - Upload photos! When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Taken to a table and when I sat down I noticed the table was extremely wobbly, 3 napkins couldnt balance it, chair leg was broken and kept buckling, had to change my chair. Thanks a lot and we'll defo be back soon, Watergate Buildings, 57-60 Sandhill, A 3-min walk from Newcastle Castle. We visited this restaurant on 30.04.23 for a Sunday Roast and thought the food was very good for a Sunday lunch,we have eaten at this restaurant quite a few times during the week but never for Sunday dinner we got two courses each, for our starters we had a minestrones soup and potatoes skins,for our main meals we ordered a roast chicken dinner and a roast belly pork dinner,we both said that it was ten out of ten everything was cooked absolutely perfect and the Lemon cheesecake and profiteroles were delicious too this is another restaurant that is great value for money well done to all the staff there thank you . I love lasagne. Garlic bread was very hard and dry. Do you have any gluten free options please? Starters weren't great either, very small portion sizes. We visited this restaurant Sunday evening. No cutlery, just the desserts. Would definitely recommend. Would I returnYes My brother likes scallops so took the other half and he had to spit it out aswel. We arrived and noted that there were plenty of free tables , and naturally assumed we wouldn't have to wait long to be seated Would I returnYes Manager started being nice when he saw how young my 5 week old baby was. On the price pointexcellent value as ever. Will never ever return here and will be telling everyone I know about this. This place will offer you great iced coffee or delicious coffee with cream. My steak was cooked to perfection, andmy partners Risotto was irresistible. !More, Whywhy..why are the owners not taking note of the reviews ? My mam couldn't drink it so sent it back and was given a seperate little jug for lime, there was less lime in the jug than in her original drink. We felt rushed, as various staff continuously asked us if we would like a coffee whilst we were trying to hold a conversation and enjoy our drinks. i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. Then to be sat down and manager storms out staring at me to then tell me off for moving my pram. Came here with my partner for a cheap lunch, I had never tried this Sambuca before. Lovely meal very friendly staff great place to take children for a meal, We visited sambuca quayside on Sunday late afternoon and had a fantastic time. Manager brought us out some cocktails which he said were the same price as the drinks we had just had. Never the customer. My brother, his partner and her 10yr old daughter were left still hungry but they wouldnt do anything about it as they 'should have said something at the start', they were supposed to be able to see into the future and know that they were still going to be hungry before they had eaten anything! For every check up at The Freeman Hospital, well be tripping over to Sambuca Braise for its delicious food and top quality service. Drinks orders taken quickly but waited15 minutes for drinks, food arrived quickly, had a 3 course special, potato skins average, pizza over cooked and crust so hard when cutting into it the pizza nearly flew across the table. Second time Ive been when visiting for work. Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. Also forgot to add I had gone to the toilet and the waitress went straight over to my friend looked at my baby in her pram and said to my friend shall we go for a walk. We all got ice!!! on a different note the food was good, but the situation could have been managed better.More, Me and my brother took our mam out for a treat for Mothers Day and it was nothing but disappointing and I mean their was a problem with every single meal and drink that came out. We ordered drinks , 2 without ice and 1 with ice. sorry none that I'm aware of but please, I'm no expert. i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. #497 of 3632 places to eat in Newcastle upon Tyne, Italian, Mediterranean, Pizza, Gluten-free, Healthy food. Food was average nothing more If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. WRONG. Thank you. Delicious sambuca or good beer are among the tastiest drinks to order. the gentleman singing and playing his guitar as well. I may return in the future to try Sambuca again, but I wouldn't be in a hurry to go back.More, Went to this restaurant by chance. i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. (you can tell if you have a good chef in the kitchen by the way they cook a risotto) Heating good so not cold, Booked a table for 20 for daughters 18th birthday, had a little wait for the table as it was really busy in the restaurant. We ordered drinks , 2 without ice and 1 with ice. Ice cream was barely half a scoop, I would be embarrassed serving it! When they brought them out I could do nothing but laugh, 2.50 for litterally a mouth full of ice cream served in something not much bigger than an egg cup! Wide selection of Italian food to have delivered to your door. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! The whole experience was laughable from start to finish, complete shambles, place has really gone down hill over the last few years. I always get the steak and its 10/10 every time. Delicious food and drink at very reasonable prices. Asked to order twice. Won't be back. We live nearby so this would be a great place to eat except everytime we take the plunge and return we are just so so disappointed. Service mediocre, food really basic and tasteless, could cook better at home! It got to the point i was too embarrassed to complain any more as they were making us feel we were just being awkward. The food service was efficient the food was piping hot and great value for money , we had clean plates all round . usually i wouldnt have waited that long yet we were a group with children, some being 12, that couldnt leave due to their parents not being able to pick them up. Wish i could move this hidden gem closer to my home xxxI cannot speak higher of this restaurant if I tried.If I had to score it out of 10 it would get an 11 at least.Just WOW !!!! Sort yourself out Sambuca. The food was fantastic too. Our second bill came out and was around 30 so we questioned this only to be spoken to extremely rudely by the manager who said the waitress had made a mistake not him (the waitress was being shouted at by him to go back inside numerous times) so it was for us to pay. It had clearly been reheated and was practically welded to the dish. It is located in Heaton Park which one of the most beautiful parks in Newcastle. * Menu Information Starters Pizza Pasta Risotto Chicken Dishes Fillet Steak Traditional Sunday Side Desserts Metro Gateshead Clasper way, Swalwell, Newcastle upon Tyne, NE16 3BE Opening times Mon - Thurs: 12pm - 9pm Fri & Sat: 12pm - 10pm Sun: 12pm - 8pm 0191 414 4432. Can a vegetarian person get a good meal at this restaurant? No cutlery, just the desserts. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. My son, daughter and I decided to go out for a meal. My food was all under cooked, first time I tried a scallop, i had to spit it out. If the system detects something that potentially contradicts our. I had the Jambalya Risotto, which I have to say was below average. The garlic bread we shared was divine, fresh out of the pizza oven. So enjoyed my pizza it was a takeaway but so enjoyed it , the staff were lovely so happy reasonable restaurants like these are around. Make sure your information is up to date. Asked to see the desert menu for the kids and was told 3 times to have tirramsu. Shocking. My food was all under cooked, first time I tried a scallop, i had to spit it out. This time correct order not put through, dirtyglass, cold starter and the staff just unattentive even though they out numbered the tables. So first we had to ask them to turnthe music down as we were having to shout at each other and still couldn't hear what was being said. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. Desserts were standard Sambuca fayre. The manager was friendly, if a little over the top with his cheeky comments! View Google Maps Some of the dishes on the menu include cheesy garlic bread, garlic mushrooms, fish cakes, pollo crme, and lasagna. The menu is the same as other sambucas. And our food was delicious also, all tasted really fresh and again good portion sizes. We arrived and noted that there were plenty of free tables , and naturally assumed we wouldn't have to wait long to be seated Sambuca - Blyth. I then had a lasagne. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Manager started being nice when he saw how young my 5 week old baby was. Much better than some Sambucca restaurants, rossini sauce which was not a marsala sauce as I know it but was very nice anyway. I actually had to point out to the waitress that there were 3 of us. How a pizza can be so thin and yet raw is a scientific marvel. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos!More, Appalling. Does this restaurant offer table service? Then the food arrived. (you can tell if you have a good chef in the kitchen by the way they cook a risotto) Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. Decent food, food service and excellent value for money. We asked for the bill and after 10 minutes of trying to pay we went to the bar. Garlic bread was very hard and dry. It should have been a sign of things to come. Note: your question will be posted publicly on the Questions & Answers page. My son got a portion of Bolognese which wouldn't feed a bird, and my daughter's pizza crust was so tough , you'd need a jackhammer to get through it. the music down as we were having to shout at each other and still couldn't hear what was being said. My son, daughter and I decided to go out for a meal. Shame really as we really liked this restaurant but it's not the first time the restaurant has been cold. Seabass Fillets, Fresh Mussels Lobster Bisque, Pan Seared Scallops, Pea Puree, Crispy Pancetta, King Prawns with Cajun Spices and Mascarpone, Classic Goats Cheese Bruschetta, Red Onion Marmalade, Balsamic and Olive Oil Reduction, Smoked Salmon Roulade, Mascarpone Cheese Baby Prawns, Chunky Fish and Shellfish Soup, Cream and Herbs, Fish Platter, Todays Fresh Fish and Shellfish, Cherry Tomatoes, Basil, Olive Oil, Salmon Fillet on Baby Prawn and Spring Onion Risotto, Chicken Stuffed with King Prawns Peppers, Lobster Bisque, Grilled Fillet Steak 10Oz on Turmeric and Coriander Mash with a Red Wine Jus. The service was 1st rate all evening, we by choice had longer than normal breaks before starters and after mainstoo busy chatting.For the main, the food was prepared fresh, I had the musselswhich were frozen, you could tell by the amount of smashed shells and the taste. Shame really as we really liked this restaurant but it's not the first time the restaurant has been coldMore, Came for lunch with a friend. View Google Maps The food is exceptionally tasty. (you can tell if you have a good chef in the kitchen by the way they cook a risotto) The restaurant is in a fabulous location along the river. The whole experience was laughable from start to finish, complete shambles, place has really gone down hill over the last few years. Food came out was nice. Service was amix of over attentive and hap- hazard! Extremely uneasy about this.More. Get quick answers from Sambuca staff and past visitors. 1,246 reviews . Try the deli too", "Look forward to the free Amaretto shots coming at the end of your meal. Didnt get offered Parmesan or black pepper this came out a fair while after we had started eating. I'll bring it down to you" . Eh? View the full menu from Sambuca Forest Hall in Newcastle upon Tyne NE12 7AL and place your order online. The staff were lovely and made us feel very welcome. overall excellent food just the service and waiting is the let down, Visit frequently and the food is always a good quality. Stay well clear of this place! We spilt a drink on our table and wiped up ourselves and the cloth used was filthy! Holiday Inn Newcastle - Jesmond, an IHG hotel. another 20 minutes passed by which time we had a fit of giggles when my daughter suggested we face plant into the desserts and eat them like that. They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. ThanksMore, Lovely friendly staff and the food was beautiful. on a different note the food was good, but the situation could have been managed better.More, Me and my brother took our mam out for a treat for Mothers Day and it was nothing but disappointing and I mean their was a problem with every single meal and drink that came out. Ice cream was barely half a scoop, I would be embarrassed serving it! Stay clear people do not waste you hard earned cash in this restaurantMore, I havent always had a bad experience at this particular Sambucas however we had booked as a large party of almost 30 people a couple of weeks before the date. Thank you very much and we will be back.More, Never will go back here their was 10 of us today and her was very rude and told us to get out because we didnt want to put a very tied 1 year old in a high chair and a 6 month old, This restaurant is local to us, so we've been lots of times. . They were so warm and friendly they couldnt have done more,they even made a cake in advance for him on request and sang to him when it was brought out. i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. Are you sure you want to delete this question? + good location, Great Night out with fantastic Staff who could not do enough to make it a great night, for the right reason . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. (By this point we had already questioned whether our drinks were what we had asked for as we could only taste the soft drink). On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. 7.95 for 3 courses. Visit one of our rockin' locations in Nashville, Plano or Houston. This is the version of our website addressed to speakers of English in the United States. It shouldnt have mattered, they should both have been willing to help and get the drinks that had been ordered and forgotten. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. When told that things were not OK we were just met with bad attitude and them patronising us. Stay well clear of this place!More, First visit in a long while and very disappointing food not up to standard and portions very small. Get quick answers from Sambuca Quayside staff and past visitors. glass, cold starter and the staff just unattentive even though they out numbered the tables. No cutlery, just the desserts. Take your friends with you to have tasty yorkshire pudding. Never again will I set foot in that shambles of a place. He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid. These were a generous portion and came with a nice garlic dip. Thanks. Are you sure you want to delete this question? Newcastle upon Tyne, England, United Kingdom, Watergate Buildings, 57-60 Sandhill, A 3-min walk from Newcastle Castle, Newcastle upon Tyne, England, United Kingdom, #86 of 3632 places to eat in Newcastle upon Tyne, #190 of 3632 places to eat in Newcastle upon Tyne, Gino D'Acampo Restaurant Quayside Newcastle, #282 of 3632 places to eat in Newcastle upon Tyne, #329 of 3632 places to eat in Newcastle upon Tyne. So from the back of the restaurant, you can check the desserts at the front. The service was excellent, and the price was satisfactory too. Asked to see the desert menu for the kids and was told 3 times to have tirramsu. We sat and sat , and SAT. Although we were the last occupied table in the restaurant, the staff made a fuss of my birthday, singing happy birthday over dessert - very embarrassing but thoughtful too! Potato skins and pizzas followed by coffee or ice cream. Does Sambucas on the Quayside offer a gluten free menu? We all got ice!!! They came over and chatted to us making jokes. Also by this point we felt we were being a pain when we werent we were whispering as we were being stared at by all the staff. The staff I appreciate they are very young but need training in hospitality however the two older staff ie the taller long haired lady and the guy behind the bar taking payments absolutely couldnt crack asmile if they tried I assume one to be in charge I dont for the life of me understand why people go here to eat Order takeaway and delivery at Sambuca, Newcastle upon Tyne with Tripadvisor: See 525 unbiased reviews of Sambuca, ranked #775 on Tripadvisor among 1,152 restaurants in Newcastle upon Tyne. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! Can a gluten free person get a good meal at this restaurant? Thomas was the star of the night and had us all laughing and singing along. Service mediocre, food really basic and tasteless, could cook better at home! Never again will I set foot in that shambles of a place. This was the highlight of the meal. I went for the potatoe skins as a starter. Sambuca is rated accordingly in the following categories by Tripadvisor travellers: 74-82 Great Lime Road Forest Hall, Newcastle upon Tyne NE12 7AL England. For myself the 1st time trying the la carte menu. Would I recommendYesMore, excellent food but took a while till our food came out and wasnt out at the same time Then the food arrived. I'll bring it down to you" . We asked for the bill and after 10 minutes of trying to pay we went to the bar. Asked again for ketchup brought out tobasco sauce. This spot is famous for its great service and friendly staff, that is always ready to help you. i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. I had to go on the road with my mobility scooter to get round them and a car nearly hit me turning into your back car park. We spilt a drink on our table and wiped up ourselves and the cloth used was filthy! Delicious sambuca or good beer are among the tastiest drinks to order. It should have been a sign of things to come. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos! Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. Sambuca Restaurants - ..Serving Italian classics since 2001.. NEW BRANCH OPENING IN DURHAM SOON! Ice cream was barely half a scoop, I would be embarrassed serving it! If so how do i access it. If the system detects something that potentially contradicts our. Stay clear people do not waste you hard earned cash in this restaurant. On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. Welcome to Sambuca Metro Centre Our Service You can now order online, all your favourite dishes and many more delicious options, and have them delivered straight to your door in no time at all. WRONG. Get quick answers from Sambuca staff and past visitors. I think they have a few gluten free dishes but you would have to look at their menu (online) to make sure or you give them a quick call as they are very friendly. I ordered the penne marinara and can't stop thinking about it! Very young inexperienced staff. We are famous for budget-friendly hearty Italian food & also have restaurants in Sunderland , Chester-le-Street , South Shields and Peterlee. Add a photo Get food delivered Order online Your staff made it very enjoyable . 20 minutes later we were directed to a table with 2 chairs . We chose from the 3 course menu for 7.95 - sounds like a bargain but be sure to check your receipt, as we were overcharged for drinks (which were overpriced to start with). We werent willing to spend any more money getting desserts so just got the kids an ice cream. Staff were so friendly and attentive. Our team checks each review posted on the site disputed by our community as not meeting our. Eventually the cutlery arrived. Try good tuna, fillet steaks and potato soup at Sambuca Forest Hall. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We have restaurants all over the North East, with many in the Newcastle area including on the Quayside, in Eldon Garden and in the likes of Forest Hall , Heaton Park, North Shields and Blyth. Sambuca is rated accordingly in the following categories by Tripadvisor travellers: Park House Heaton Park Jesmond Vale Lane, Newcastle upon Tyne NE6 5JS England. So from the back of the restaurant, you can check the desserts at the front. The manager was friendly, if a little over the top with his cheeky comments!
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