I cannot fault any aspect of the help and support they provided. declared conditions. We also ensure all reviews are published without moderation. Sat. Spectator Tickets. We hope you still had a lovely holiday! Aug 7, 2015. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Email us: You can also email us at info@staysure.co.uk Postal Address: If you prefer you can write to us at the following postal address: Britannia House, 3-5 Rushmills Business Park, Bedford Road Northampton NN4 7YB This add-on can help if you have a medical emergency while taking part in winter sports activities. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. I have renewed based on previous claims experience and the fair treatment of cover offered during Covid. 0000020108 00000 n But wait for it in order to process the 68 increase I ALSO HAD TO PAY A 5 ADMIN FEE!!! It can help give you peace of mind when youre going on holiday. Dear Ann Ford Thank you for your comments. You can change your cookie settings at any time. Its quick, easy and totally free. UK Contact Centres. Partnerships/Bespoke Events. 35% of employees would recommend working at Staysure to a friend and 33% have a positive outlook for the business. Report Job. There are 48 customers that Staysure, rating them as bad. 300K+ Plugin Users 47.6177115,-122.2034444 . Here are 8 tips for writing great reviews. On My Staysure, you can update your address and contact details, including telephone number and email address. Whether for leisure or business, SureStay Plus Hotels by Best Western is the perfect choice for those who like to travel simply and casually. . Dear Austin D, Thank you for your feedback. View our cookie policy here. The Personal Finance Awards. Staysure is a private company. We hope you have had some lovely holidays! . Get started now and lets get this sorted. I am happy with the cover the policy provides. Will use again Sandra and Gary Stepton. Volunteering. We have travelled over the last few years to visit family who live in the EU and discovered Staysure after comparing web-sites. We take any complaint and feedback about our products and services and marketing very seriously and we would like to investigate this further. 0000250391 00000 n Very easy to make a change to my policy. Company Overview for STAYSURE.CO.UK LIMITED (05142148) Filing history for STAYSURE.CO.UK LIMITED (05142148) People for STAYSURE.CO.UK LIMITED (05142148) Industry. I have given a clear account of the matter below and I would be grateful if you could make a clear reply to these comments UPDATE TODAY Thanks for the your formulaic reply beneath my message #Staysure. We had a Staysure travel insurance policy with extra cruise cover which included compensation for missed ports. Many thanks! Thank you for choosing Staysure! Thank you for your feedback and your kind comments, we will pass your comments on to the team. It is a requirement expat policyholders living in Spain need to have a TSE card. hV{PSgQLGox BMm"QQnx (,P [@CPp@!uDlQB`ang o;;\ M)`kvYy>i8|kI >Adv>rBv1*6u@GjHieqj~eO!dh\i| The outcome was very favourable and I booked for our long stay holiday with confidence. | Read 220,861-220,877 Reviews out of 220,877 Read 3 more reviews about Staysure Travel Insurance. 0000284821 00000 n Britannia House, We are proud that our efforts continue to be recognized year after year with a number of industry awards, such as the British Travel Awards and Here are 8 tips for writing great reviews. As most of our team are working from home, we might take a little longer to take your call. We have used Staysure for quite a number of years now. It goes against our guidelines to offer incentives for reviews. Their primary purpose is to ensure that the company's technology infrastructure is scalable, secure, and reliable as the . 0000009432 00000 n 0000021984 00000 n View job description, responsibilities and qualifications. Staysure headquarters is in Northampton, England, United Kingdom. Think prices/ service good apart from this. Please complete the security check. Useful telephone numbers - we are here to help you Call our Customer Services Team If you have a query or need to amend your policy in any way 0333 006 8033 Or if calling from outside the UK +44 1604 210 845 Call our 24 hour Medical Emergency Support If you require medical assistance whilst on holiday +44 1403 288 414 Freephone when calling from a landline within the USA +1 844 780 0639 We also ensure all reviews are published without moderation. 0000284646 00000 n Staysure is a trading name of TICORP Limited. Signed on line for account no problem but Once accessed it would not allow me to enter my details, name etc. 0000022612 00000 n Get up to 10m medical emergency cover with Expat Travel Insurance for France, Spain & Portugal. 0000007006 00000 n Do you agree with Staysure Travel Insurance's 4-star rating? If you would like to discuss this further, please contact our customer experience team on 0800 652 9957 or via email at: social@staysure.co.ukKind regardsKatie. Companies can ask for reviews via automatic invitations. One very happy & satisfied customer. Have used before and will continue using. We are pleased you found our colleagues helpful and price reasonable for your Annual Multi trip policy. 0000003404 00000 n We appreciate your great comments, which will be feedback to the team.Kind Regards Alex. We may take up to 7 working days to respond to post. I have used them a number of times and willo again, Dear Leuan Gwyn Parry,Thank you for your comments.I am delighted to hear you have had a great experience with Staysure and that we've offered cover at a reasonable price.Thank you for using us and we look forward to hearing from you again in the future.Kind Regards Emma. After several lengthy phonecalls from overseas, each time with a waiting time of 5-10 mins, I was put through to a person at the Claims dept who reiterated that my policy did not cover cancellation. To contact our press team, please email [email protected]. The only thing I would say is that the advisors speak far too quickly, as though reading from a card making it more difficult to hear what they were saying and I'm not hard of hearing. Wouldn't go anywhere else for our travel insurance. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Here is the email that I sent you over two months ago-and to which I was promised an answer and possible reimbursement within six weeks.. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Because my husband has a pre -existing medical condition it was reassuring to find a company that was easy to talk to on the phone to be able to choose the correct cover. At Staysure Group, our greatest asset are our people. The young lady i spoke with was very knowledgable of the insurance i needed all in a very friendly manner. Name Job Title/Designation Company Email Contact Number View Number; Human Resources (HR) HR . Many thanks, I cannot fault Staysure they provided excellent professional service at a very difficult time following an accident in Italy. Find out how were protecting our customers if their holiday is affected by covid including when you can make a claim and a reminder of what youre covered for. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. 0000007238 00000 n Very pleased with Melvin, he explained everything we needed to know. The insurance cover is expensive considering I can not work due to my illness untop of my holiday, considering someone without an illness can get cover for 10-15 & im stable, dont be in/out of hospital regularly for anything only routine scans which is done as an outpatient. We are pleased to hear Melvin explained everything you needed to know and found the price reasonable. The renewal administration works very well. Second call, got a lovely gentleman who completed my insurance policy and was professional and supportive. . It is set to be a mutually beneficial business decision that will expand the group's customer base and allow Staysure Group access to sell ROCK's innovative products and services. Please use the following address to get in contact with us. Staysure travel insurance has a customer rating of 'Excellent' on the customer review site Trustpilot. You can get award-winning travel insurance, with no upper age limit and well cover most pre-existing medical conditions. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. We may take up to 7 working days to respond to post. Good price and easy to fill in medical history. So I continued to put in all our medical conditions and it was quite straightforward. All rights reserved. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. I am still waiting Subject: COMPLAINT To whom it may concern Last month, due to a serious allergic reaction I had to cancel travel plans. Available 24/7, it's the easiest way to view your documents or to make any changes. The advisor promised to ring me back at a specified time and date and that it would only be necessary to confirm that there had been no changes to my previous medical answers. Staysure has collected 106 reviews with an average score of 2.84. You can make most changes, including this one to your policy online through MyStaysure, including upgrade your policy, adding additional cover options and changingyour personal details. I was renewing our insurance for one year. Staysure is a trading name of TICORP Limited. This is the first time we've been abroad, so we'd never had travel insurance before. Their telephone staff are very good with advise and help. If you can prove you are not entitled to a TSE card, or the new GHIC provided by the UK Government, your cover will be valid. I was treated with patience and respect during what turned out to be a complicated phone conversation, including receiving a call back when my phone died. However, we would like to assist you in any way we can.Unfortunately Trustpilot does not allow us to post our contact details in these replies. Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 . We are pleased you found our colleagues helpful and knowledgeable.Thank you for choosing Staysure Kind regards, Emma.
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