The Judges overseeing this case are Allison Claire and Kimberly J. Mueller. Spoke with the customer service rep today, she deterred me from paying the "one time option" because she stated, they've been having a lot of glitches in the system where, "sometimes the money will come out twice." He requested to speak to a manager and I have attempted him three times but he has not answered and his voicemail is not set up. real person. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie ************************* account went immediately into decline the following month, we sent numerous messages informing her of the delinquent status, and the Stay Sharp subscription was ultimately cancelled in Jan 2016 for non-payment. That is unacceptable and I'm going to refund ************* the ***** she paid for the sharpenings. Pray you don't have a financial emergency because these people are like mob bosses expecting their payments. Considered the finest cutting tools on the planet, Hattori Hanzo high carbon shears are crafted from a blend of high carbon steel that is especailly intended for the rigors of cutting dry hair. I refuse to pay another monthly payment if they are no in my possession, at this point theyre playing games . We make shears that are designed especially for your craft. I was told that they are "dry" cutting shears but would work even better on wet hair. Im truly thankful for it all, My Hanzos are a dependable tool that I can always count on to get the job done. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Handmade from steel, these colored shears are not only fun to look at but work a treat on all hair types. It was also a weird amount(179.31)- not the one discussed ($300) .I sent them back to the corporate office address listed on the package because at this point I didn't not want the product. I'd send it back but I don't have the time or energy to do so. The case status is Disposed - Other Disposed. Only one of the 4 shears appear to be used. ***************** in fact attended a class and made this purchase on June 14th, 2022, not in August. Write reviews, ask and respond to questions, The rep failed to tell me that since I an ordering from Canada that I would not be able to return them if I did not like them after my "test drive" even thought I asked him over the phone 3x and once over text. I want to deal With anyone but this lady ****. Hattori Hanzodoes do business with Pingyang Yonghe Scissor Co. in Wenzhou City, China but it's unknown of what they have manufactured there. Unfortunately we were unable to accommodate her request to return due to being outside the 15-dat return period, but we want to ensure that *********************** has working shears that perform to her expectation. QUESTION ONE: ARE YOU A STYLIST OR A BARBER? I've been in the industry for a long time and decided to try out Honzo about a year ago and they are the worst shears I've purchased. He said it was taken care of & everything was good. One of the best Nail Salons, Beauty business at 5331 Limestone Rd, Marshallton DE, 19808 United States. I was told when i bought my HH-3 5.5 double swivel shears 5 years aho that they would have a life time warranty about a year ago i started having issues with my shears doing scissor over comb. The quality of that shear was so good that its been a year now, and my shear still cuts very fine and smooth. You can always remove more, but once it's gone, its gone.. Cheaply made and horrible customer service. My 20 years hand sharpening and restoring scissors, I have seen great scissors and not so great. . They claim to have received "verbal authorization" from my daughter to deduct monthly payments from my mother's checking account. (Text Only Entry) (Schultz, C) (Entered: 04/23/2019), (#6) STIPULATION and PROPOSED ORDER for Dismissal With Prejudice by Hattori Hanzo Shears, Inc. (Attachments: #1 Proposed Order)(Hutner, Lindsay) Modified on 4/24/2019 (Huang, H). Aydanos a proteger Glassdoor verificando que eres una persona real. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Your input is very much appreciated. This case was filed in U.S. District Courts, California Eastern District. THE TENSION IS NOT THE ISSUE. Hanzo has hairdressing shears designed for wet cutting and dry cutting and shears that perform for both. Hattori Hanzo Shears requires a minimum down payment of 10% of the order total or $300 for a 4-shear set to ship so even after the successful $179.31 charge, the order did not ship out. The initial three attempts to run her card for $300 all declined. This is the second time i gave this company has a change and I recently purchase four shears from them and im totally regret about it. pour nous faire part du problme. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. What shears were you trained on? They are really aggressive in pushing you to purchase new shears constantly and if you have anything other then their shears they talk about them like they are trash. I would just like them to be returned. Interested in Hattori Hanzo Shears, Inc.? I'm sorry to hear that there were scheduling conflicts between her and her rep, but our corporate office can also facilitate sharpenings and provides postage paid shipping labels, and we were never contacted with any requests for service. Attached are copies of both ***************** order form with her signature, and a zoomed in photo of the return policy stated on the order form. I have called to cancel my monthly sharpening 4 times and they continue to charge me the monthly fee. Case Details Parties Documents Dockets. Buy your shears somewhere else. Copyright 2023 Hattori Hanzo Shears, Inc. I never review companies unless I have a complaint, but I felt the need in this instance, because the rating is in no way representative of what this brand does for our industry. She informed me that splitting accounts cannot be done yet she would do it but we would be paying a lot more for splitting it up but thats not what we were promised. I am a sharpener in the pittt area and just had a couple calls from my customers saying that a Mark from Honzo Shears said he was there to pick up shears to sharpen. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. . Our Hanzo rep claims that he never told her that and that ************************ knew she was assuming financial responsibility for the order and that she was to collect payments from the stylists directly. *********************** purchased a shear on Nov 9, 2022 and began experiencing problems with the shear a little over a month after using it. Lifetime guarantee? It was filed by a consumer who had purchased shears and stated that the metal used to produce Hattori Hanzo shears was not of Japanese steel because they did not contain the country of origin label behind the pivot. I just continue hearing what a terrible company they are and this just proves it. I did not feel appreciated as an employee nor as a person. And no one is getting back to me in a timely manner. The only shear company that I believe is fair with larger price tags is Mizutani Scissors. Is this Your Business? Posting id: 837127980. DRY? I called again 2 weeks later and still they tell me excuses that theyre almost done and my reps ***** doesnt work. For one reason or another the rep did not send the shears in for sharpening until about a month after collecting them. According to ourDiversity Pledge, 15% of products in our newly-published market roundups will feature Black-owned and/or Black-founded brands. I contacted her directly and facilitated replacement of the shear that was over-sharpened, and offered an exchange for the second shear that she was not using. Apparently it was never done! While this is more so important for professional stylists than at-home stylists, you can still consider the length of your shear. . Her work has been published in MyDomaine, Who What Wear, and POPSUGAR. 3. They were charging doubletriple the price of shears that other companies were selling and they were able to because of their top-notch marketing. 3941 Park Dr El Dorado Hills CA 95762. Company Description. I did reach out and called Hanzo but no one got back to me so I left it at that. Our sharpening staff indicated that more than the normal amount of steel needed to be removed to repair the damage. https://www.facebook.com/670735187/posts/10163161651885188/?d=n. 3. I love the performance, style, and quality of the shears, plus the Hanzo Nation team is amazing. Bull$#*! Write reviews, ask and respond to questions, Defeat it and take the ladder to the roof and head around to find a corpse with Rifle Ammunition x3. As a small business owner & wanting the best for our clients & barbers, each & everyone one of my five barbers has a pair of Hanzos. Managers don't actually have experience and it shows. message, contactez-nous l'adresse I have had both poor reps represent the brand and really great reps. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, According to online reviews, they last forever as well (up to 25 years, according to one Amazon customer). I actually went to the school from the person talking about Ishears and it was about getting my money more than education. company and $#*!ty quality shears - buy Mizutani instead! This was one of the coolest websites to purchase from. Best shear company around, much love for the amazing shears. My initial decision when purchasing shears from this company relied heavily on the fact that I was able to test them out and return them and keep the ones I liked. Si continas recibiendo este mensaje, infrmanos del problema 2. Whether it's the cover of Vogue, New York Fashion week, or backstage on Broadway you'll find our shears going to work--making the world we live in a more beautiful place. This profile is powered by Birdeye. Every haircutter employs texturizers for different effects. Select the type of handle that fits the Poor customer service at its finest. Waste of time and Money! Tip for consumers:Cheaply made, very expensive, bad customer service, large cancelation fee, Products used:Shears, sharpening services. Our 15-day return policy starts on the date of delivery, not the order date, so ***************** had until Sept 6th to contact us to return. It was filed by a consumer who had purchased shears and stated that the metalused to produce Hattori Hanzo shears was not of Japanese steel because they did not contain the country of origin label behind the pivot. Any information you supply may be subject to public disclosure pursuant to New Jersey's Open Public Records Act. Hanzos at not the best choice. She reactivated in June 2020 at which time she used 1 of the allotted 4 annual sharpenings. I spent 3 phone calls with this company trying to get a resolution for this and each time they were very rude and of no help and basically told me I bought them , so I'm stuck with them.I don't use this shears EVER.I would like to be able to return them and get my money back. God gave us a gift not only for us to profit from but to help others in need. Overview 85 Reviews -- Jobs 54 Salaries 12 Interviews 12 Benefits 8 Photos 26 Diversity Follow + Add a Review Hattori Hanzo Shears Sales Coordinator Reviews Updated Jan 25, 2021 Filter by Topic Work Life Balance Compensation Coworkers Culture Career Development Management Benefits Workplace I'm finding out that this is a lie and they are most likely made in ***** and charging 4 times they should be. Which costs an extra $10 - muzutani includes sheath for shears that are $1000 - this company is bull$#*! (Hutner, Lindsay) (Entered: 04/12/2019), (#1) NOTICE of REMOVAL from El Dorado County Superior Court, case number PC 20190129 by Hattori Hanzo Shears, Inc. (Filing fee $ 400, receipt number 0972-8210007) (Attachments: #1 Exhibit A, #2 Exhibit B, #3 Civil Cover Sheet) (Hutner, Lindsay) (Entered: 04/12/2019), U.S. District Courts | Intellectual Property | I can always rely on precision cutting--both on wet and dry hair. 5. I bought Hattori Hanzo shears around 2018. Hi there, I am a rep for Hattori Hanzo, but above all- I am a stylist of 12 years, I have a Sola suite in Richmond va, and I have 2 pairs of Hattori Hanzo swivel shears. The highest earners in the top 75th percentile are paid over $119,915. When you start to treat yourself the way you see yourself, your clients will pay you more, you will put out better haircuts, and most importantly your self esteem as a stylist will improve. I'll wait Charged me for loaner schears that I never had! The average salary for Hattori Hanzo Shears Inc employees is around $105,870 per year, or $51 per hour. I never could understand why someone would spend so much on their tools. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Equal Employment Opportunity Act (EEOA) - 42 USC 2000e The Hanzo family has always taken care of me in the shop and has allowed me to explore my creativity when it comes to cutting hair, I love Hanzo because they make my job SO much easier. Overview. (choose all that apply). However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I have had my Hattori Hanzo shears for a few years now. 5 stars for hanzo scissors. We raised a ton of money to help children for Jill's House. Als u dit bericht blijft zien, stuur dan een e-mail I literally had to cancel my card and get a new one because they would not make this right. enva un correo electrnico a There are in fact 2 reps who regularly visit the school, per a confirmation from the school directly today, July 2, 2015. Not only do I operate Denver Shears Co. but I'm also a licensed cosmetologist and barber and I too have fallen victim to buying $600 Hattori Hanzo shears back in beauty school. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. And maybe owners too. QUESTION FOUR: STANDARD OR ERGONOMIC HANDLES? These are awful shears and when I paid the amount of money I did, they should be the GREATEST. I was told they had no previous knowledge of any of this. The hype is real, Hanzos are my new babies. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. They are the kind of shears that you buy yourself as the "ultimate gift". Orange, CA. that fit both right and left-handed grips. Your product is amazing, but you need to train your staff & have a better system in play for billing & customer service. See details. Mental seems faulty . for the kind of cutting you do. Now I have spent $13 per month $10 plus tax since August. your I have tried contacting head office twice to discuss this issue as I do not want these shears and I don't want to be charged $1000 for them. Hattori Hanzo Shears Sales Reviews Updated Oct 25, 2022 Find Reviews Clear All English Filter Found 64 of over 85 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 4.3 86 % Recommend to a Friend 96 % Approve of CEO Christopher McCarley 36 Ratings 5.0 Current Employee, more than 5 years I was told twice that a manager would call me back and they never did. Truly less than one star would be what was deserved. Oh because they already done took our money & to add to this you still have to pay to get your shears sharpened? I signed up for their 10$ a month shear sharpening program. A year ago we were sent a Hanzo representative, Robi. Thank you for posting this, you just saved me $1,800 . The ergonomic shape is designed to facilitate easy movement with an inner silicone finger grip to prevent slipping. When looking to buy hair shears, stainless steel is by far the best material to go for as it retains a sharp edge, wont rust, and will last forever. I own three pairs of scissors from this company . Their performance is OK but I still can't get over how low quality they feel to use. In fact I wouldnt know who the new rep was if I didnt reach out to the one that left! *********************** did in fact purchase two very high-quality shears at the ******* hair show in April 2022. April 15, 2020, Copyright 2023, Denver Shears. My order number is confusing but I will attach the ones I have along with just a few attempts made to figure this out. The customer service/ sales reps are so helpful! While shears arent our usual go-to topic of choice, its still an important sub-section of beauty, so weve done the hard yards and found the best shears on the market for all hair types, skill sets, and style preferences. made But I wasnt in possession of the shears for a almost a whole year. 2.8. ), Age Discrimination in Employment Act (ADEA) - 29 USC 621-634 Use this method all over your head, putting the focus on the longest, thickest sections until youre finished. 2 complaints for Hattori Hanzo Shears, Inc.. Company resolves 100% of complaints brought to its attention from Business Consumer Alliance. Backed by the National Science Foundation. verdade. Please do your research before choosing this company. 3. I can be reached directly at ************. BUY MIZUTANI THEY ARE TOP NOTCH and their customer service is even better. Hold the sections between your fingers and use the same point and snip method as before. This line features four shear lengths, dual removable tangs, straight handles, and a tried-and-true zero-offset ring configuration. The program details that are emailed to every client that activated clearly states that the sharpenings expire after each annual term and that the program autorenews until the client cancels. ein Mensch und keine Maschine sind. We have After waiting 1 month to have them returned I reached out to him asking if they were done and got zero response. She did make all 12 payments over the course of the next year and she only used the one sharpening. We want to make sure each of your shears works in harmony with your preferred hand position. Wir entschuldigen uns fr die Umstnde. get quotes and more. Hanzo makes a great impression at first but it doesn't last. This company's business is beauty supplies and equipment retail. I bought 2 pairs of Hanzo shears April of 2022, at the ******* hair show. Hanzo provides a very casual, friendly and family focused work place that promotes individuality. You don't ship out $1000 + Shears in some BUBBLE WRAP. BCA has no information regarding advertising review at this time. While a splurge, they come with a lifetime warranty as well. I contacted him to cancel my monthly subscription because I am paying for nothing. I called Hattori Hanzo about 6 months ago and told them what my issue was. I spoke on chat and on the phone multiple times and was not compensated at all. Mission: To provide stylists with the tools they . naar Id send it back but I dont have the time or energy to do so. "It's simple. Based on 13 reviews. Hattori Hanzo Shears has a rating of 2.75 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Longer shears are better at cutting curves and long layers, whereas shorter shears are great for ends, bangs, short choppy styles, and crops. The forged blade is made from stainless steel, and the adjustable screw set means you can customize it to your preferred tension. I was so excited to get these and they did not disappoint. This is so aggravating, you ask for one simple task & it doesn't get done. per informarci del problema. Hanzo shears are the only shears I have ever been able to sharpen and they feel new again! Join the Hanzo Nation! I love this method because its difficult to stuff up and leaves you with a soft line. Which brings me to now 7 months later and I am charged again without any authorization whatsoever. (Entered: 04/22/2019), (#5) ANSWER with Jury Demand by Hattori Hanzo Shears, Inc..(Hutner, Lindsay) (Entered: 04/17/2019), (#4) CERTIFICATE of SERVICE by Hattori Hanzo Shears, Inc. re #1 Notice of Removal, #2 Notice of Interested Parties, #3 Civil New Case Documents for KJM. Getting a hold of anyone is impossible and I do not want to be stuck with these cheap pair of shears that I cannot use to do my job and per their website satisfaction guaranteed. (#7) MINUTE ORDER issued by Courtroom Deputy C. Schultz for District Judge Kimberly J. Mueller: This action is DISMISSED, with prejudice, as provided by Federal Rule of Civil Procedure 41(a)(1)(A)(ii) and the parties' Stipulation for Dismissal (ECF No. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I bought them 2 days later. They will let you test the shesrs to make sure you get what you need, Products used:HH13T HH-11T HH-1 HH-5 currently.
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